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Peter_Ingamells
Hampshire, United Kingdom

A great downtown hotel

4.0 of 5 bubblesReviewed Sep 13, 2019via mobile
A large comfortable hotel that is neatly situated in Calgary city centre halfway between the Bow River with it’s river bank walks and the downtown area with its night life, bars and restaurants; both in easy walking distance.
The room was comfortable though a little dimly lit; comfortable bed and adequate electrical outlets for charging gadgets. The shower and bathroom facilities were very good. The lobby staff were friendly and helpful. The restaurant is part of the open plan lobby area where very nice breakfasts were served.
Date of stay: September 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, General Manager at Delta Hotels Calgary Downtown, responded to this review
Responded Sep 14, 2019
Dear Peter_Ingamells,

Thank you for being our guest at Delta Hotels Calgary Downtown. We are glad you loved our ideal location and well-appointed rooms with all the in-room amenities we provide that made for a restful stay. We are especially happy you appreciated our friendly staff and delicious breakfast offerings we serve. It was a pleasure reading your review, and we look forward to welcoming you both back soon.

Richard Main
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,666)
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Reviewed September 10, 2019

20 floors of hotel, but very efficient lifts! Staff friendly and helpful. Rooms very well equipped, clean and comfortable as one would expect in a big chain hotel. Small restaurant on site (which did a very good breakfast), but within easy walking distance of many restaurants (in one direction) or the river and park (in the other).

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
Thank RobertFGCarter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 9, 2019

Fabulous modern hotel, perfect distance from the airport. We were greeted by the delightful Sophia and upgraded to a higher floor and better room for our family of 4. Sophia gave us great restaurant advice and we headed off on foot to explore. Wonderful bathroom to wash away all the travel dirt.
We had breakfast in the adjoining restaurant which was fabulous.
A great start to our stay in Western Canada

Room tip: Amazing views from the higher floors
Date of stay: August 2019
    • Value
    • Rooms
    • Service
Thank Bertie3003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 7, 2019

We had a nice room with all the comforts you expect from a good hotel. Staff were very helpful and went the extra mile to provide great service. This included following up about checking in luggage whilst touring and helping with the internet connection.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
Thank Dawn3847
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 6, 2019

Stayed one night whilst on a Riviera Travel Canadian Rockies tour. Room itself is fine, with all the usual Marriott features. But just finishing a long flight from UK, so looking for a quiet hotel. But the hotel must be close to Police, Ambulance or Fire Services, as continually heard loud car sirens all though the night which made sleeping very difficult. Also, the wall mounted air-conditioning was noisy, not like normal ceiling mounted systems, although this could at least be switched off (room of course quickly became too hot). Breakfast also unusual as no buffet option offered - ended up with the full Canadian Breakfast which had the thickest slices of toast I have ever eaten!

Date of stay: August 2019
2  Thank Martin_crystal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Delta Hotels Calgary Downtown, responded to this reviewResponded September 7, 2019

Dear Martin_crystal,

We are glad you chose to stay with us recently, and we appreciate you taking the time to post comments about your experience. It is great to know you enjoyed the amenities of your provided guest room. However, we are sorry your sleep was disturbed by the noise outside of our hotel. Our front desk is available 24/7; therefore, we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another room. Thank you again for choosing us, and we would love another opportunity to provide you with a better experience.

Richard Main
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2019

Very friendly and helpful service, very professional and assisting in every manner.
Restaurant and bar is very cozy and with a fire place, breakfast menue ist very good and the hints from the waitress about the food were very helpful. The own kitchen cook homemade marmalade (Rhubarb-strawberry) was the best i've ever had (travelling all aorund the world, myself coming from Germany).
Rooms are modern with nice view over bow-river or the city and as well the calgary tower. Rooms and bathrooms very clean. big screen TV with internet connection.
Gym is open all day and night, pool and jacuzzi nearly as well, closing at midnight and opening early morning.

Room tip: Bow-River view or Tower-view and higher floors for better view
Date of stay: July 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Guenter L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, General Manager at Delta Hotels Calgary Downtown, responded to this reviewResponded September 2, 2019

Dear Guenter L,

Thank you for the generous rating of Delta Hotels Calgary Downtown. We love that we could make you feel at home with our well-maintained accommodations, exceptional service, as well as our excellent amenities and delectable breakfast, right in the heart of central Calgary! We hope you will come back to see us soon.

Richard Main
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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