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wandering1farmer
Lancaster, United Kingdom

First Hotel in Canada

4.0 of 5 bubblesReviewed Sep 14, 2019
After many years of wanting to go to Canada we finally arrived in Calgary. Delta hotel was ideal for our needs, bus from the airport dropped us right outside the hotel really easy. Philip on reception most helpfull. Booked in for three nights excellent breakfast in the Shoe and Canue . Central to the town within easy walking of river side walk.
But very impressed with the plus 15 walkway all inside around Calgary.
Delta hotel most convenient worth comparing with others.
Date of stay: May 2019
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Reviews (1,666)
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Reviewed September 13, 2019 via mobile

A large comfortable hotel that is neatly situated in Calgary city centre halfway between the Bow River with it’s river bank walks and the downtown area with its night life, bars and restaurants; both in easy walking distance.
The room was comfortable though a little dimly lit; comfortable bed and adequate electrical outlets for charging gadgets. The shower and bathroom facilities were very good. The lobby staff were friendly and helpful. The restaurant is part of the open plan lobby area where very nice breakfasts were served.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Peter_Ingamells
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, General Manager at Delta Hotels Calgary Downtown, responded to this reviewResponded September 14, 2019

Dear Peter_Ingamells,

Thank you for being our guest at Delta Hotels Calgary Downtown. We are glad you loved our ideal location and well-appointed rooms with all the in-room amenities we provide that made for a restful stay. We are especially happy you appreciated our friendly staff and delicious breakfast offerings we serve. It was a pleasure reading your review, and we look forward to welcoming you both back soon.

Richard Main
General Manager

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Reviewed September 10, 2019

20 floors of hotel, but very efficient lifts! Staff friendly and helpful. Rooms very well equipped, clean and comfortable as one would expect in a big chain hotel. Small restaurant on site (which did a very good breakfast), but within easy walking distance of many restaurants (in one direction) or the river and park (in the other).

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
Thank RobertFGCarter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 9, 2019

Fabulous modern hotel, perfect distance from the airport. We were greeted by the delightful Sophia and upgraded to a higher floor and better room for our family of 4. Sophia gave us great restaurant advice and we headed off on foot to explore. Wonderful bathroom to wash away all the travel dirt.
We had breakfast in the adjoining restaurant which was fabulous.
A great start to our stay in Western Canada

Room tip: Amazing views from the higher floors
Date of stay: August 2019
    • Value
    • Rooms
    • Service
Thank Bertie3003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 7, 2019

We had a nice room with all the comforts you expect from a good hotel. Staff were very helpful and went the extra mile to provide great service. This included following up about checking in luggage whilst touring and helping with the internet connection.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
Thank Dawn3847
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 6, 2019

Stayed one night whilst on a Riviera Travel Canadian Rockies tour. Room itself is fine, with all the usual Marriott features. But just finishing a long flight from UK, so looking for a quiet hotel. But the hotel must be close to Police, Ambulance or Fire Services, as continually heard loud car sirens all though the night which made sleeping very difficult. Also, the wall mounted air-conditioning was noisy, not like normal ceiling mounted systems, although this could at least be switched off (room of course quickly became too hot). Breakfast also unusual as no buffet option offered - ended up with the full Canadian Breakfast which had the thickest slices of toast I have ever eaten!

Date of stay: August 2019
2  Thank Martin_crystal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Delta Hotels Calgary Downtown, responded to this reviewResponded September 7, 2019

Dear Martin_crystal,

We are glad you chose to stay with us recently, and we appreciate you taking the time to post comments about your experience. It is great to know you enjoyed the amenities of your provided guest room. However, we are sorry your sleep was disturbed by the noise outside of our hotel. Our front desk is available 24/7; therefore, we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another room. Thank you again for choosing us, and we would love another opportunity to provide you with a better experience.

Richard Main
General Manager

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