I was a part of a tour to the beautiful Canadian Rockies. I had never been to this region. Check in and out were very smooth, all of the staff were very friendly and helpful, from the bell staff to the front desk. I liked the added security of having to use our room key to operate the elevator. The room was very modern and comfortable. I appreciated all the options for plugs for charging devices. Individual room climate control worked well. The bed was extrememly comfortable. I also enjoyed how close the hotel was to the river walk path. The only drawback during my stay was the design of the shower area--it was awkward only having 1/2 of a shower door. I was always nervous about getting the BR floor wet. And it would have been helpful to have a safety bar in the shower.