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whiteknight
Bournemouth, United Kingdom

Convenient stop for a one night lay over after flight from UK

5.0 of 5 bubblesReviewed 4 weeks agovia mobile
One night stop following our flight from the UK. Good size room with views looking towards the river. Speedy check in & check out service from reception & very helpful staff. Nice big restaurant & bar & with reasonably priced food & drinks. Good location within easy walk of Calgary Tower.
Date of stay: April 2024
Trip type: Travelled as a couple
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Marriott Hotels, Guest Services / Front Office at Delta Hotels by Marriott Calgary Downtown, responded to this review
Responded 4 weeks ago
Dear 2017_whiteknight,

Thank you for choosing to stay with us for your overnight layover and for taking the time to post a review. We are delighted to have exceeded your expectations and that you loved our well-appointed accommodations, excellent hospitality, and convenient location. We are also glad that you enjoyed dining at Shoe & Canoe Public House, our in-house restaurant and bar. We wish you all the best for your travels, and we look forward to welcoming you to Delta Hotels Calgary Downtown on your next visit.

Richard Main
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,652)
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1 - 6 of 1,652 reviews
Reviewed 4 weeks ago

Great location, close to main business area. Not sure when the hotel was built but all the rooms look new/reno'd. There is a restaurant downstairs and a pantry upstairs (if you qualify or book a premium room). Overall liked it and would stay again. Reasonable pricing.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank zambian75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Hotels, Guest Services / Front Office at Delta Hotels by Marriott Calgary Downtown, responded to this reviewResponded 4 weeks ago

Dear zambian75,

Thank you for visiting Delta Hotels Calgary Downtown and for taking the time to share your review. We are glad that you were able to enjoy downtown Calgary and appreciated our proximity to nearby city shops and attractions. It is also delightful to know you liked our smart workspaces and seamless designs integrated into our accommodations. Thank you again for mentioning what a terrific value we offer to our guests; we are happy to read that you will be returning in the future.

Richard Main,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 5, 2024

Great welcome by reception staff. Easy booking in and room very comfortable and clean. Huge cosy bed super soft pillows perfect after travelling 24 hours to chill. There was noise from traffic outside but not enough to keep us awake. Breakfast was delicious and served quickly, staff super efficient and pleasant. After long travel we had chilled day visited tower which is in easy walking distance . dinner in hotel also no complaints. As tea drinkers we had to ask for kettle and t bags but delivered quickly. No safe in rooms but didn’t really need it. Overall lovely experience. Thank you.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank O7542KUelainem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Hotels, Guest Services / Front Office at Delta Hotels by Marriott Calgary Downtown, responded to this reviewResponded May 6, 2024

Dear O7542KUelainem,

Thank you for choosing Delta Hotels Calgary Downtown and for sharing your experience. We are glad that you liked our well-kept accommodations and were able to unwind in our pillowtop bedding after a long travel day. It is also our pleasure to know that you received great service from our staff, especially the front desk team and that you enjoyed dining at Shoe & Canoe Public House. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. Thank you again; we look forward to your next visit!

Richard Main,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 3, 2024 via mobile

Check in was great, while we had done online, the welcome was most friendly. The room was excellent in all aspects. Checkout was as good an experience as you could hope. Someone has trained staff well and is ensuring follow through.
We had breakfast and selection and selections were perfectly prepared. We enjoyed having the cook present the dishes… a nice unique touch. Service was slow and item asked was never served though at least not billed
A good hotel experience

Date of stay: May 2024
Trip type: Travelled as a couple
Thank 790gillesb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Hotels, Guest Services / Front Office at Delta Hotels by Marriott Calgary Downtown, responded to this reviewResponded May 5, 2024

Dear 790gillesb, 

Thank you for choosing Delta Hotels Calgary Downtown and for sharing your wonderful review with fellow travelers. We are glad that, from check-in through check-out, your overall experience was good. It is also pleasing to know you enjoyed our breakfast options and that the chef's personal touch enhanced them. However, we regret the service shortfalls you encountered. We will review your comments as a team to better impact our guest experience. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Richard Main
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 3, 2024 via mobile

Excellent all round experience!
The interior spaces are updated, with nice decor and comfortable public spaces. The staff were all helpful, accommodating, and very friendly. The rooms are comfortable, furniture is nice and new, and the bed was comfortable as well. We ate at the restaurant, shoe and had the burger and the bison cheesesteak—both were excellent. The location in downtown Calgary is very convenient. I highly recommend this hotel and would definitely stay here again.

Room tip: Parking onsite is okay but the garage is a bit tight for larger vehicles
Date of stay: May 2024
Trip type: Travelled with family
Thank schwammy_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Hotels, Guest Services / Front Office at Delta Hotels by Marriott Calgary Downtown, responded to this reviewResponded May 5, 2024

Dear schwammy_11,

Thank you for choosing Delta Hotels Calgary Downtown and for your excellent review. We are particularly glad your room provided the comforts you expected and that you enjoyed our modern decor and upscale accommodations. It is also delightful to read that you loved your dining experience at Shoe & Canoe Public House and found our proximity to downtown Calgary to be convenient. Once again, we thank you for your recommendation and look forward to welcoming you back soon.

Richard Main
General Manager

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Reviewed March 17, 2024

Coming from a fellow Front Desk Agent, Josh was absolutely amazing!
Upon checkin, he provided us with lots of activities in the area, and helped us have a fun evening as a family. Super knowledgeable about the area and is a 10/10 employee!
Highly recommend this hotel for the staff alone

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Breenahrynchuk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Team Marriott, Guest Services / Front Office at Delta Hotels by Marriott Calgary Downtown, responded to this reviewResponded March 18, 2024

Dear sabrina_tod,

Thank you for the excellent comments regarding your stay at Delta Hotels Calgary Downtown. We loved hearing how our front desk associate, Josh, provided you and your family with the attentive hospitality we are known for. We will be glad to share your compliments with them for the exceptional daily service that they provide. We appreciate you taking the time to share your experience, and we look forward to seeing you and your family again. We are grateful to you for recommending us to future guests.

Richard Main
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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