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Patrycja C
London, United Kingdom

Short stay before bigger trip

4.0 of 5 bubblesReviewed Jul 17, 2024via mobile
Very pleasant hotel, good location with plenty of food and drink places nearby.

We stayed only for one night to rest before we started our trip around Canada. Room was nice although there was no safe ? We looked everywhere - drawers, wardrobe, inside the desk and even in the bathroom and definitely there wasn’t one, which was a bit strange. We didn’t ask at the reception desk, since we stopped there for short rest night, we didn’t have a need for a safe, but nevertheless very bizarre.

We had breakfast included with our room, it was very tasty and you can order off the menu rather than buffet style which we prefer.

All in all very good.
Date of stay: July 2024
Trip type: Travelled as a couple
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Marriott Hotels, Guest Services / Front Office at Delta Hotels Calgary Downtown, responded to this review
Responded Jul 22, 2024
Dear Trish232,

Thank you for sharing your comments with fellow travelers regarding your stay at Delta Hotels Calgary Downtown. We are glad our location was perfect for your needs and that you loved our beautiful property and delicious breakfast offerings. That said, we regret your disappointment with the lack of the safe in your accommodations. We value your remarks and will share them appropriately. Thank you again, and we look forward to having you back soon.

Richard Main
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,665)
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Reviewed July 4, 2024

What I expected from a Marriot hotel a very clean hotel with friendly staff. It Is ideally located for the centre of Calgary only 10 - 15 minutes from the main restaurants cafes and also the tower well worth a visit and a meal in the rotating restaurant. The hotel is ideal for a walk along the river side promenade.

Room tip: Handy Cafe attached to the hotel.
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Peter B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Hotels, Guest Services / Front Office at Delta Hotels Calgary Downtown, responded to this reviewResponded July 5, 2024

Dear peterbV7839NL,

Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations and that you loved our well-appointed accommodations, excellent hospitality, and convenient location. We are also glad that you enjoyed your dining experience. We wish you all the best for your travels, and we look forward to welcoming you to Delta Hotels Calgary Downtown on your next visit.

Richard Main
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 20, 2024

An excellent overall hotel. The rooms were very clean and comfortable, and the beds were comfortable as well. This hotel had excellent views of the Calgary area. The concierge lounge was similarly excellent. Special shoutout to Toni, who assisted us in the concierge lounge. The hotel was slightly tired in some places and the outside windows needed to be cleaned, but aside from that it was a first rate experience.

Date of stay: June 2024
Trip type: Travelled with family
Thank 356mickeyf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Hotels, Guest Services / Front Office at Delta Hotels Calgary Downtown, responded to this reviewResponded June 21, 2024

Dear 356mickeyf,

We are grateful for your kind words about the Delta Hotels Calgary Downtown and appreciate the high rating. It is our pleasure to know that you loved our property and our well-appointed accommodations with views of downtown and the Bow River. We are also delighted that you enjoyed our concierge lounge and that our associate Toni went above and beyond to take care of your needs. We have taken note of your comments regarding the general upkeep, and we will share them with the appropriate departments. Thank you again, and we look forward to welcoming you back.

Richard Main
General Manager

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Reviewed June 18, 2024 via mobile

We stayed at this hotel while visiting Canada for 10 day and it was quite nice. The beds were comfortable and the rooms were very clean. The customer service here was amazing. Everyone was super helpful and friendly. A special kudos to Toni in the concierge lounge as her customer service and helpfulness were exemplary. We will plan to stay here again in the future.

Date of stay: June 2024
Trip type: Travelled with family
Thank 859missyf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Hotels, Guest Services / Front Office at Delta Hotels Calgary Downtown, responded to this reviewResponded June 19, 2024

Dear 859missyf,

Thank you for including Delta Hotels Calgary Downtown in your travel plans and for this fantastic review! We are thrilled that the service provided by our hospitable associates, especially Toni, made your stay memorable. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments and share them with our team. We are also happy that you enjoyed our property and our well-maintained accommodations. It is wonderful that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more.

Richard Main
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 15, 2024 via mobile

One night stop following our flight from the UK. Good size room with views looking towards the river. Speedy check in & check out service from reception & very helpful staff. Nice big restaurant & bar & with reasonably priced food & drinks. Good location within easy walk of Calgary Tower.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank 2017_whiteknight
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Hotels, Guest Services / Front Office at Delta Hotels Calgary Downtown, responded to this reviewResponded May 16, 2024

Dear 2017_whiteknight,

Thank you for choosing to stay with us for your overnight layover and for taking the time to post a review. We are delighted to have exceeded your expectations and that you loved our well-appointed accommodations, excellent hospitality, and convenient location. We are also glad that you enjoyed dining at Shoe & Canoe Public House, our in-house restaurant and bar. We wish you all the best for your travels, and we look forward to welcoming you to Delta Hotels Calgary Downtown on your next visit.

Richard Main
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2024

Great location, close to main business area. Not sure when the hotel was built but all the rooms look new/reno'd. There is a restaurant downstairs and a pantry upstairs (if you qualify or book a premium room). Overall liked it and would stay again. Reasonable pricing.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank zambian75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Hotels, Guest Services / Front Office at Delta Hotels Calgary Downtown, responded to this reviewResponded May 10, 2024

Dear zambian75,

Thank you for visiting Delta Hotels Calgary Downtown and for taking the time to share your review. We are glad that you were able to enjoy downtown Calgary and appreciated our proximity to nearby city shops and attractions. It is also delightful to know you liked our smart workspaces and seamless designs integrated into our accommodations. Thank you again for mentioning what a terrific value we offer to our guests; we are happy to read that you will be returning in the future.

Richard Main,
General Manager

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