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“Best sleep ever!” 4 of 5 bubbles
Review of Executive Royal Hotel Calgary

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Executive Royal Hotel Calgary
Ranked #52 of 109 Hotels in Calgary
Leduc, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best sleep ever!”
4 of 5 bubbles Reviewed 27 December 2011

Although we stayed Christmas Eve and Christmas Day the service was excellent, although being Christmas Day, the housekeeping staff was unavailable. Although getting the in room coffee re-stocked and more towels required just a telephone call.There were complimentary sncaks and Hot Apple cider. The bed was the best I have ever experienced.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Arthur W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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323 reviews from our community

Traveller rating
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    117
    56
    23
    15
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Squamish, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 December 2011

Recently stayed at the Executive Royal Inn for a conference this past November. The airport shuttle was a great feature. The location was perfect with restaurants and shopping close. The hotel restaurant was good and Sunday brunch was yummy! Overall it was a nice location for our conference. The rooms are comfortable and the staff were friendly and helpful. Would stay again.

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SeatoSkyLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Capital Regional District, Canada
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 28 November 2011

Answer: When the good is average, the restaurant service excellent, the front desk staff have no clue about how to get information on buses, the rooms are comfortable, the meeting facilities excellent.

Suggestion: remind staff that the longevity of their jobs is related to guests being happy enough to return. Help them to know what it is like to arrive after a long journey and have them experience the warm welcome, helpful service and interesting food of some other hotels. The potential is there, just needs a little work.

  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Vanessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, BC
Level Contributor
68 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 12 November 2011

Not a fan. I am sure the draw for this hotel is the fact that you with a nights stay you can leave your vehicle in their lot, while your away. Although the rooms are large, they are dated, as is the furniture. For the business traveler, the internet connection was extremely low and would not connect to most sites, i.e. salesforce. Given the price point, I would rather stay at the Four Points or Acclaim Hotels.

  • Stayed November 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank BCBusinesstraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, 25 November 2011
Dear BCBusinesstraveler,

Thank you very much for taking the time to leave a review of our property on Tripadvisor. I am happy to report that just shortly after your stay we upgraded our internet to better handle the demand that additional wireless devices such as smart phones have put onto our system in the last couple of years. We are working with our internet supplier to do an additional upgrade in early 2012 once they are able to run the fiber-optic cabling to our property.

I am also happy to report that we are starting an update of our guest rooms starting in late December, early January. The updates are to the guest room furniture, paint and amenities. There will not be any structural components of the hotel changed making for minimal guest disruption.

I am confident that in the future you will see the changes that have been or are in the midst of happening thanks to comments like yours. Thank you once again for taking the time to write a review of our property on Tripadvisor.

Regards,

Danny Marshall
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lethbridge, Alberta, Canada
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 4 November 2011

Stay here often -efficient check in,close to airport

  • Stayed November 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deanl05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, 25 November 2011
Dear Deanl05 ,

Thank you very much for sharing such positive comments of our property on Tripadvisor. I will be sure to share your comments with our team.

We look forward to seeing you back,

Danny Marshall
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 31 October 2011

This was my fifth stay in this hotel. I like the rooms and customer service, and the rates are fairly okay. The location is great for me since i live in Edmonton and i go down there for meetings.

The food is okay but i would rather eat somewhere else. We had a business meeting on Saturday and had ordered sandwiches. I didn't like the sandwiches, barely finished one. The soup looked and tasted like canned soup and we had a bean salad which looked like it came from a can. I tasted the soup and decided it wasn't for me and i didn't even try the bean salad. The dinner from previous night was not that good either.

I have had breakfast before in the Hotel restaurant, nothing impressive just okay. Just not impressed, if you are looking for a nice meal go somewhere else, just my opinion.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rissakip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, 25 November 2011
Dear rissakip ,

Thank you very much for taking the time to review our hotel on Tripadvisor. I brought your comments to our food and beverage team to discuss what we could do to improve upon the conference buffet that had been ordered by the meeting organizer. We have made some changes to the variety of sandwiches and re-assed our salad selection to appeal to a broader range of guests.

I trust that on future stays you will see that our team has responded to your comments and improved upon our product. Once again thank you for taking the time to write a review on Tripadvisor for our hotel. Guest feedback is an invaluable tool to gauge where our strengths and weaknesses lie.
Thank you,

Danny Marshall
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney,
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 23 September 2011

After getting lost countless times and diverted by roadworks and stuck in traffic jams we finally made the Executive Royal and wow! A really great room, great service, wonderful dinner in the restaurant, (the steak was the best!) and even a shuttle to the airport next day. I even had a haircut (overdue) in the barbers shop and that was wonderful. Would stay here again but would not like to try to find it driving in Calgary!

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank beenthere088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalInnCalgary, Assistant General Manager at Executive Royal Hotel Calgary, responded to this review, 28 September 2011
Dear beenthere088

Thank you for taking the time to post a review of your stay with us on Tripadvisor. In Calgary we have two driving seasons: 1- Winter 2 - Road Construction. Our driving seasons can be especially frustrating for those visiting the city from out of town.

I'm glad that you enjoyed your stay once you found us. I will be sure to pass along your comments to our team and to our onsite hair studio, Elena's Hair Design.

I hope to see you back again,

Danny Marshall
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Executive Royal Hotel Calgary

Property: Executive Royal Hotel Calgary
Address: 2828 23 St NE | Corner of Barlow Trail and 27th Ave NE, Calgary, Alberta T2E 8T4, Canada (Formerly Executive Royal Inn North Calgary)
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#39 Business Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Executive Royal Hotel Calgary 3*
Number of rooms: 201
Official Description (provided by the hotel):
The luxurious 201-room Executive Royal Inn Hotel & Conference Centre near Calgary’s international airport offers an assortment of hotel accommodation choices to fulfill the needs of the most discerning traveler to Calgary. This Calgary airport hotel is distinctly furnished with non-smoking guest rooms featuring useful hotel amenities that cater to business travelers to Calgary Alberta. ... more   less 
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Also Known As:
Executive Royal Inn North Calgary Hotel Calgary
Executive Royal Hotel North Calgary
Calgary Executive Royal Hotel
Calgary Executive Inn
Executive Royal Hotel Calgary Alberta

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