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All reviews rocky mountain front desk room was clean night manager special rate close to the airport hotel restaurant lots of parking sized bed flat screen tv cleaning staff decent hotel stayed here for one night shuttle bus would stay again coffee maker air conditioner
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Reviewed December 7, 2017 via mobile

I would like to say the service that Wendi provided me to set up a room for a meeting was so easy and cost effective for us that we couldn’t asked for anything better, the catering group was so helpful and accommodating to our needs I can tell you now that I know where we will be holding our meetings and banquets from now on!!!!!!!!
Thanks to Wendi and her Staff!!!

Stayed: December 2017, travelled on business
Thank srg7576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam M, Front Office Manager at Executive Royal Hotel Calgary, responded to this reviewResponded December 9, 2017

Thank you for your review of The Executive Royal Hotel in Calgary. We appreciate all reviews that we receive, especially the good ones. Excited to share your review with Wendi and the staff. Wendi and her staff always go that extra mile for their guests, look forward to our continued business with Napa. Happy Holidays.

Adam Moore
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 23, 2017

the staff couldn't have done more to make our stay more comfortable. Upgraded to a king suite, provided humidifier, snacks and attended to every need. Room is spacious and had all that we needed. Breakfast also very good. Hotel is close to airport and many restaurants. Would definitely stay here when back in Calgary.

Room Tip: top two floors have great views and usually very quiet
  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank DavidM19479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam M, Front Office Manager at Executive Royal Hotel Calgary, responded to this reviewResponded November 27, 2017

Dear David,
Thank you for taking the time to write a review of The Executive Royal Hotel in Calgary. We are glad to hear we were able to meet all your needs. Our suites are very luxurious and spacious. Being closely located to not only to the airport but also several restaurants and malls make us a preferred Calgary destination for travelers. Look forward to seeing you again soon.

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Reviewed November 20, 2017

Special thank you to former waiter/desk clerk for helping us when we recently stayed at this hotel. We had arrived from Mexico and our vehicle battery was dead. The desk clerk immediately helped us get the vehicle started and even provided a winter jacket to my husband; as we were not prepared for the cold weather conditions.
I would recommend this hotel to everyone, we have always started our vacation there, left our vehicle there and ended our vacation at the hotel.
Thank you to all the friendly staff.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank carolynnelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam M, Front Office Manager at Executive Royal Hotel Calgary, responded to this reviewResponded November 21, 2017

Thank you for taking the time to write a review of The Executive Royal Hotel in Calgary. We are glad to hear we were able to go the extra mile for you and your husband. Calgary winters can creep up on us all, and we are happy to assist our guests in dealing with mother nature.

Adam Moore
Front Office Manager

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Reviewed November 17, 2017

The rooms are fine. Conference rooms were comfortable. We had a breeze blowing through our room which made it very cold. It’s something the cleaning staff should have noticed (that the room was freezing) and reported. It was fixed the second night after reporting it. Staff were ok. Some friendly. Some not. Beds comfortable.

Room Tip: There are no carpets in the room, so if travelling in winter bring slippers
Stayed: November 2017, travelled on business
Review collected in partnership with this hotel
Thank ot150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveRoyalHotel, General Manager at Executive Royal Hotel Calgary, responded to this reviewResponded November 20, 2017

Dear Oct150,

Thank you for your review. We will be sharing it with our team for training in the future. We're happy to hear that the conference rooms were comfortable.

Yours in hospitality,

Danny Marshall
General Manager

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Reviewed October 26, 2017

I really felt welcomed by the staff, particularly the front desk and bartender! The room was comfortable and clean, though the bathroom plumbing was a bit weird and leaky. The food was terrific, especially the buffet lunches.

Stayed: October 2017, travelled on business
Review collected in partnership with this hotel
Thank sandrewh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveRoyalHotel, General Manager at Executive Royal Hotel Calgary, responded to this reviewResponded October 30, 2017

Dear Sandrewh,

Thank you very much for your review of the Executive Royal Hotel Calgary. We look forward to sharing your comments with our team.

Yours in hospitality,

Danny Marshall
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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