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“Comfort Inn redeemed itself”

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Comfort Inn & Suites Calgary Airport
Ranked #72 of 110 Hotels in Calgary
Reviewed 27 March 2011

We had a vary bad experience a another comfort inn and had not stayed at one since. We decided to try this one because I had read good things. The staff was very friendly and helpful and even offered us a free upgrade. They even called to see if everything was ok with our room. The rooms were nice and very clean. It was close to the airport and the price was right. I would definitely stay at this Comfort Inn again.

  • Stayed: March 2011, travelled with family
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1  Thank skifamily09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShirinGroup, General Manager at Comfort Inn & Suites Calgary Airport, responded to this reviewResponded 28 March 2011

Thank you for your wonderful comments about the Comfort Inn & Suites Calgary Airport. Providing excellent customer services is of utmost importance to us. We at the Comfort Inn & Suites are glad you enjoyed your stay and look forward to hosting you again.

Regards,

Amir Khan
General Manager
Comfort Inn & Suites Calgary Airport

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263 - 269 of 308 reviews

Reviewed 21 March 2011

The hotel could be a great! It needs to be cleaned, the common areas were very dirty. Carpets were worn and gross. The breakfast room furniture was dirty. The workout room dusty and dirty machines, old TV. The furniture in the room was dirty, the sofa worn out. The bedding was clean but yucky old bedspread with worn sheets and blanket. No extra pillows or blankets were available in the room. The mattress had stains and cigarette burns. Doorknobs felt dirty. The people running the hotel were very nice. Location is good for the airport. Parking lot is small and awkward. The breakfast offered was fine. They could learn from Holiday Inn Express.

  • Stayed: March 2011, travelled with friends
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1  Thank SRESt_AlbertAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShirinGroup, General Manager at Comfort Inn & Suites Calgary Airport, responded to this reviewResponded 25 May 2011

Thank you for your comments from your recent stay at the Comfort Inn & Suites Calgary. We have discussed your concerns and have implemented an action plan to ensure every guest has a excellent stay at our hotel.

We have recently installed new Guest Room carpet in the entire hotel as well as recent upgrades to our Fitness Centre including a larger television.

It is our goal to provide our guests with an affordable high quality experience at our Hotel.

Thank you,

Amir

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Reviewed 23 September 2010

We stayed in a King Bed Suite and the room was large,quiet, clean, comfortable, and well equipped. It was a real suite with two separate rooms and two TV's. Wireless internet service in the room was easy to use and I could print my boarding passes at their business center. Continenal Breakfast is included, but isn't anything special. Reception was friendly and efficient, but they told me the final bill amount without providing me with the detailed invoice until after I had paid. Then I first saw the extra $2.10 safe charge. I told them that I had neither requested a safe nor used one and received a refund.

The hotel pool is quite large and the fitness room is larger than average. The hotel is about a 10 minute drive from the Calgary airport. I over heard a hotel customer phone from the airport for transportation to the hotel. Customer was told that pickup would be another 35 minutes.

  • Stayed: September 2010, travelled as a couple
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2  Thank gordon140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2010

Had to check in at short notice. Great staff, very helpful and friendly, wish I had stayed here on arriving at Calgary as well. If there again I would stay there.

  • Stayed: September 2010, travelled as a couple
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1  Thank GordonWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2010

Room was clean & quiet, staff was friendly, you can print boarding passes for free. It would be a stellar place if the continental breakfast was available earlier in the morning -- say, 5am or earlier ... even just coffee, juice, and muffins would transform the morning. Lots of folks are flying to the US and need to be at the airport ridiculously early.

  • Stayed: September 2010, travelled solo
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2  Thank ToniOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2010

I had alot of options to choose which hotel i would like to stay inn, finally decided to stay at this hotel with my wife and 3 kids and i've got to say that i was surprised by the friendliness of the staff and the hotel by itself. I got way more for whatever i paid for. Rooms were nice and clean. My kids had fun in the pool and waterslide, breakfast was awesome and a free shuttle to the airport off course. Staff is extremely nice and very helpful. I would definately come back to stay here again whenever i visit canada.

  • Stayed: July 2010, travelled with family
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1  Thank michaelvanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2010

We were at this hotel due to an enforced stay resulting from the volcanic ash incident. As our airline and Travel Company had declared that we were "on our own" - note to anyone considering travel with Canadian Affair!!!! They will provide you with nothing in the way of food or accommodation if you are delayed - despite their legal obligation to do so

Therefore, we chose a budget option.

We were quoted $109 a night which we later got reduced to $99 after finding a cheaper online rate. Husband, 17 and 10 year old daughters had stayed in the Sheraton Eau Claire at the start of our trip but they wanted over $400 a night!!

Room was on 3rd floor with two queen beds. OK so it wasn't five star but it was clean, comfortable, had free wireless access for teenager on her laptop and a PC in reception area which was vital to check our flights status. Pool and whirlpool and slide, free local calls and a reasonable breakfast - Muffins, toast, cereals, juices, fresh fruit, waffles, English muffins, bagels and a variety of spreads etc. Tea and regular coffee and decaff coffee were available all day. Coffee machine in room too.

Excellent value for money - which we are still trying to recoup from Canadian Affair. 15 Minute walk to Sunridge Mall and a fair choice of shops, restaurants and supermarkets within short walk.

Hotel situated 10 mins from airport with a complimentary, on-demand shuttle service. Close to many car dealerships and trailer park - but aside from floodlighting we had no real issues.

All in all a good value for money option - that should be rated higher than No 54 on here!

  • Stayed: April 2010, travelled with family
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1  Thank RayleighTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Calgary Airport

Address: 3111 26th Street NE, Calgary, Alberta T1Y 7E4, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Business Hotel in Calgary
Price Range: $85 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites Calgary Airport 3*
Number of rooms: 61
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Also Known As:
Comfort Inn & Suites Airport Hotel Calgary
Comfort Inn And Suites Airport
Comfort Inn Airport
Comfort Inn & Suites Calgary Airport Alberta

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