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Hyatt Regency Calgary
Ranked #16 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed 14 January 2018

Hotel decided to do construction at 9am on a weekend. Rather than asking the construction to wait until 11, they allowed them to start. Woke a number of people up and I’m sure they didn’t get to enjoy their morning.

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank dylang151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alannah M, Marketing Manager at Hyatt Regency Calgary, responded to this reviewResponded 4 weeks ago

Hello,

Thank you for taking the time to rate our hotel and provide us with your feedback. We care very much about the comfort of all our guests and we strive to make every guest's stay enjoyable. As part of our ongoing commitment to excellence we have been undergoing renovations. We try to coordinate to cause minimal disruption and we apologize that you were disturbed. We hope to see you again in one of our newly update rooms.

Sincerely,
Alannah (Marketing)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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10 - 16 of 1,642 reviews

Reviewed 8 January 2018

Loved the hotel and the staff, so courteous and friendly! Excellent hotel. The shop and stay option allowed us access to the regency room which increased the value of our stay a lot! Turn down service was very nice and I noticed the staff were always very attentive. Very clean and lovely.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Alisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alannahmcewan, Marketing Manager at Hyatt Regency Calgary, responded to this reviewResponded 9 January 2018

Hello,

Thank you for taking the time to write this great review and recommend our hotel to other travellers! We are so happy to hear that you had a 'perfect' stay with us! We look forward to welcoming you back.

Sincerely,
Alannah (Marketing)

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Reviewed 6 January 2018

We stayed here for 4 nights during the Stampede. We had a big rental car and parking was so easy. Everything was so close to this hotel. The C Train stop is just out the side and the shopping area is basically at your doorstep. The staff were friendly and the daily Stampede info stand was an awesome way to plan our day. The room was large with a lovely view of the city. We look forward to returning one day. I highly recommend this Hotel.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank SLN75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alannahmcewan, Marketing Manager at Hyatt Regency Calgary, responded to this reviewResponded 9 January 2018

Hello,

Thank you for taking the time to write this fantastic review and recommend our hotel to other travellers! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back.

Sincerely,
Alannah (Marketing)

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Reviewed 5 January 2018 via mobile

I’ve stayed at the Hyatt Regency in Calgary multiple times for staycations. The rooms are very nice with heated tile floors, big screen TVs, and up to date bathrooms with large showers.

The location is perfect in downtown Calgary. You get a spectacular view of the Calgary tower and you are close to everything when you stay here.

Stayed: January 2018, travelled as a couple
Thank LeeMcDonough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alannahmcewan, Marketing Manager at Hyatt Regency Calgary, responded to this reviewResponded 9 January 2018

Hello,

Thank you for taking the time to write this great review and recommend our hotel to other travellers and staycationers! We are very happy to hear that we are your go to place for staycations in Calgary and that you enjoyed your stay with us! We look forward to welcoming you back.

Sincerely,
Alannah (Marketing)

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Reviewed 5 January 2018 via mobile

I stayed in the Hyatt Regency for one night for business during Stampede. The bedroom was big and the bathroom was too. There was a city view out the window. The swimming pool and jacuzzi were great and the gym was good also. The hotel buffet breakfast was delicious and the hotel bar was quite nice too and had a great selection of drinks and nibbles.

Stayed: July 2017, travelled on business
Thank JuiaBauer93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alannahmcewan, Marketing Manager at Hyatt Regency Calgary, responded to this reviewResponded 9 January 2018

Hello,

Thank you for taking the time to write this nice review! We are happy to hear that you enjoyed your stay with us. Next time you're here, please let us know what we can do to turn that four stars into five. We look forward to welcoming you back!

Sincerely,
Alannah (Marketing)

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Reviewed 3 January 2018 via mobile

Stayed one night in a King Room and was very impressed. They let us check in early for free. The staff were extremely helpful and the location was awesome right in the centre of Calgary. Rooms are well appointed and very clean!!
Will definitely visit again.

Stayed: January 2018, travelled as a couple
Thank Simon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alannahmcewan, Marketing Manager at Hyatt Regency Calgary, responded to this reviewResponded 9 January 2018

Hello,
Thank you for taking the time to rate our hotel and write this great review! We are so happy to hear that you liked your room, received excellent service and enjoyed our great central location! We look forward to welcoming you back.
Sincerely,
Alannah (Marketing)

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Reviewed 2 January 2018

The staff were extremely professional...I would like to personally thank Franco for his help in getting us transportation to Banff....I was really concerned after arriving in Calgary, the day after Christmas, that the weather was not suitable for me driving my rental car....Your assistance in helping me cancel my rental car and procuring another form of transportation reduced my stress level tremendously.....Your help was even more impressive since it was late evening when I contacted you! You are definitely an asset to the Hyatt franchise and because of you I will always stay in the Hyatt whenever I am in Calgary!

  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank hoseyso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alannahmcewan, Marketing Manager at Hyatt Regency Calgary, responded to this reviewResponded 10 January 2018

Hello,

Thank you for taking the time to write this great review and recommend our hotel to other travellers! We are so happy to hear that you received excellent service and that you enjoyed your stay with us. We hope you had a wonderful time in Banff and we look forward to seeing you again!

Sincerely,
Alannah (Marketing)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Calgary

Address: Hyatt Regency Calgary 700 Centre St SE, Calgary, Alberta T2G 5P6, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Calgary
#6 Family Hotel in Calgary
#7 Luxury Hotel in Calgary
#8 Business Hotel in Calgary
#8 Romantic Hotel in Calgary
Price Range: $164 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Calgary 4*
Number of rooms: 355
Official Description (provided by the hotel):
Hyatt Regency Calgary offers world-class service, elegant surroundings and unsurpassed modern convenience. At the corner of Stephen Avenue Walk, a popular pedestrian street filled with restaurants, pubs, shops, theatre and entertainment venues, we are also connected to the Convention Centre. Nestled in one of the city's historic sandstone buildings, the hotel showcases the region's heritage, while embracing a contemporary, western feel that embraces Calgary's cosmopolitan personality. Not only is Hyatt Regency Calgary structurally stunning, it also captures the spirit of the surrounding landscapes with +500 collections of original western paintings and sculptures created by local artists. ... more   less 
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Also Known As:
Hyatt Regency Calgary Hotel Calgary
Hyatt Calgary
Calgary Hyatt Regency
Hyatt Regency Calgary Alberta

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