This hotel not only gave us bed bugs but when we tried to complain they would not only give us a room to stay in, but they took the further step to tell us they would call the police if we did not leave the hotel.
They did say that they sent in a team into the room and they didnt find any evidence of bed bugs so there must not be any but they forget that when i checked in to their hotel I didnt have 40 bed bug bites and the next day I did, therefore only one of us is telling the truth. Im not sure what evidence they have but I have pictures that are dated and a reciept for a doctor and a perscription.They would have none of my evidence and made their own. The really amazing thing is that when we went to the front desk at the Melia Puerta Vallarta we told them that we might have brought the bugs with us they immediatly took our stuff and washed it for free, upgraded our room and took me to a Doctor so that I could have the ability to take care of the wounds caused by the bugs. They made us feel welcome and like they truly cared.Its funny that with so much happening in this world and all the "bad" things that happen in Mexico a Hotel Chain such as the Delta could take lessons on how to treat a guest from a group of hotel workers in Mexico.
I have to say that as a long time user of the the Delta at the Calgary Airport I am totaly dissapointed in the Deltas way of handling this situation and will never stay there or any other Delta hotel ever.
- Official Description (provided by the hotel):
- Conveniently connected by indoor walkway to the Calgary International Airport, we offer a stress free beginning to a vacation as well as an excellent meeting location for your conference or social event. The Delta Calgary Airport In-Terminal Hotel offers a variety of meeting facilities and beautifully appointed award-winning restaurants and lounge. The direct access to the Deerfoot expressway and Highway 2 allows for quick transportation to the businesses within the north, south or west end of the city, and a short 15 minute drive to the downtown area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Expedia and Travelocity.ca so you can book your Delta Hotels by Marriott Calgary Airport In-Terminal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Delta Calgary Airport Hotel Calgary
- Calgary Delta
- Delta Hotel Calgary Airport
- Delta Hotels By Marriott Calgary Airport In-Terminal Alberta