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David P
Beautiful, historic hotel
4.0 of 5 bubblesReviewed Jan 25, 2024
A beautiful, historic hotel. We stayed here for the first night following our permanent relocation to Canada. We wanted to treat ourselves, and it didn't disappoint.
The icing on the cake would have been basic business facilities (scanning/printing).
Date of stay: January 2024Trip type: Travelled with family
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28 - 33 of 3,418 reviews
Reviewed January 24, 2024 via mobile

A perfect way to end our stay in Alberta.
The staff went above and beyond at every point. From the door to in room dining.
The room was lovely and the bed was super comfy. We had an amazing view of the Calgary tower.
In room dining was delicious and very welcome on a -30 evening.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank karinasQ2045GW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Palliser, Other at Fairmont Palliser, responded to this reviewResponded January 29, 2024

Dear karinasQ2045GW,

Your wonderful review has truly made our day. It's delightful to hear that we succeeded in providing you with an excellent stay at the Fairmont Palliser. Each member of our staff works diligently to provide guests with memorable experiences, and it's gratifying when this is recognized.

You've highlighted our comfortable rooms and the stunning view of the Calgary Tower which many guests indeed enjoy. Also, our in-room dining is designed to provide a warm and delicious respite from the chill, and we're glad it lived up to your expectations.

We hope to have the pleasure of welcoming you back on your next visit to Alberta.

Regards,

Winkie Frani
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2024

Top notch customer service from all teams (check in desk, valet, housekeeping, room service). Every encounter I had, was a great experience where they went above and beyond to make me feel welcome and valued as a guest.

Hotel is lovely, room was clean and well kept.

Room service breakfast was outrageously pricy.

Date of stay: January 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Cecilia T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Palliser, Other at Fairmont Palliser, responded to this reviewResponded January 29, 2024

Dear cillytan,

Your positive words regarding our staff's customer service skills are truly appreciated. It's delightful to know that each team member contributed to making your visit memorable and you felt welcome during your stay. We take pride in maintaining our rooms to the highest standards and it's wonderful that you enjoyed your stay.

We take your feedback on the room service breakfast price into consideration. We strive to provide our guests with excellent services and amenities, ensuring worthwhile experiences.

Warm regards,

Winkie Frani
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2024 via mobile

From the moment I arrive till the time I depart Fairmont people make my stay a pleasure to remember. It’s freezing outside and the valet helps me unload my car, front desk helps me with many things like great directions and when I book on-line let’s me stay exactly where I am though the hotel is at capacity, dinning staff are personable and housekeeping tidies and makes the room just as inviting on day two as on one. Sure this might sound like what you may expect but somehow the people make it different. Then there is the foresight that sees the facilities upgraded like the pool, Hot tub and sauna. I work out when I travel and the Pallisar has a great gym. Don’t forget the spa and make a massage part of your trip.

Room tip: Make sure you come on a Friday when they have Jazz, book a massage and use the pool for a great swim at 5:am
Date of stay: January 2024
Trip type: Travelled solo
Thank Explorer19602004430
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Palliser, Other at Fairmont Palliser, responded to this reviewResponded January 29, 2024

Dear Explorer19602004430,

Your detailed recount of your experiences at Fairmont Palliser is truly heartwarming. It's wonderful to hear that our dedicated team was able to make your stay memorable, right from the warm welcome to the farewell.

Your appreciation of our upgraded facilities, including the gym, pool, hot tub, and sauna, is greatly valued. It is indeed our constant endeavor to improve our offerings and create a relaxing and enjoyable environment for our guests.

Also, it's delightful to know that our spa services added to the pleasure of your trip. We hope that your next stay with us is just as pleasant if not more.

Warm regards,

Winkie Frani
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 19, 2024

Great room, great staff, and just a great experience overall. When you walk into a hotel that gives you that warm, fuzzy feeling of being looked after, it makes such a difference, especially if you're new to the Calgary location. The 80's TV show called 'Hotel' in San Francisco gives me the same memories as when I stepped through the revolving door. All smiles and super happy.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank mac m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Palliser, Other at Fairmont Palliser, responded to this reviewResponded January 29, 2024

Dear macmC6994YQ.

Your kind words truly warmed our hearts! It's wonderful to know that our team and the ambiance at Fairmont Palliser could create such a positive and memorable experience for you, reminiscent of fond memories. We always strive for our guests to feel welcomed and cared for, and your acknowledgement is greatly appreciated.

We hope to have the pleasure of welcoming you back in the future.

Warm regards,

Winkie Frani
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 19, 2024

Spent my birthday with my husband and daughter at The Fairmont Palliser. We stayed in a gold floor Junior suite which was well appointed.
The Gold Floor team was exceptional! Jill, Corrine & Neha especially went out of their way to provide incredible service and were so very kind to my 9 year old daughter (thank you)!
Always a wonderful stay at the finest hotel in YYC!

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank J F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fairmont Palliser, Other at Fairmont Palliser, responded to this reviewResponded January 29, 2024

Dear yycjanjowski,

Your gracious words about your birthday stay at the Fairmont Palliser are truly heartwarming. It's delightful to learn that our Gold Floor team, particularly Jill, Corrine, and Neha, heightened your experience. Their commitment to delivering unparalleled service aligns perfectly with our aspiration to create memorable stays.

We are honoured to have been a part of your special day and look forward to welcoming you and your family back for another superb experience in the future.

Warm regards,

Winkie Frani
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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