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“Everything was great”

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Best Western Premier Freeport Inn & Suites
Ranked #4 of 109 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 May 2012

Shuttle arrived in less than 10 minutes to pick us up at 1:30 am. Staff was excellent everywhere. Room was wonderful - very clean, beautiful decor and incredible beds. Best complementary breakfast ever - warm perfectly boiled peeled eggs, fresh pastry, fresh fruit salad, and then cereal and toast. Shuttle took us back to hotel perfectly on time. Highly recommended. It was $154 including taxes - can't believe my luck. I have never put in a review but I just couldn't resist sharing how great this hotel was. We were just coming back from a very nice vacation and I was dreading the overnight in Calgary but it was just as good as the vacation!

  • Stayed: February 2012, travelled as a couple
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1  Thank PrairiepeopleB_W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 8 May 2012

Thank you for posting your excellent review of the Best Western PREMIER Freeport Inn and Suites. I am thrilled to hear that we could finish off your vacation with such a positive and lasting memory. I hope that you will plan another visit soon.

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1,278 - 1,284 of 1,456 reviews

Reviewed 2 May 2012

staff were very friendly and accomodating. the rooms were very clean and updated. the bed and pillows were amazing!! the breakfast was more than i expected it to be with self made waffles, bacon, fruits, cereals, oatmeal and the works! i didnt have time to use the pool or the gym (closes at 10pm) but walked by it and looked pretty impresseive. i will definately stay here again when I go back for business trips.

  • Stayed: March 2012, travelled on business
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1  Thank kimvoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 8 May 2012

I really appreciate you taking the time to provide your feedback about the Best Western Premier Freeport Inn and Suites. I'm pleased to see that the quality of our facilities and friendliness of our staff met or exceeded your expectations. I look forward to welcoming you back for your business travel needs.

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Reviewed 25 April 2012

Had 4 King rooms booked mid-April

+ Upgraded (free) all to King Suite (probably b/c I'm Diamond Elite) pre-arrival without asking, now that's service
+ all 4 rooms were close by and close to elevator (helpful for big family)
+ Quick big comfy shuttle (new Benz bus) to/from airport
+ Good breakfast. DIY waffle and order-to-make omelet
+ Modern decor, comfy beds, loved the suite and fireplace

No complaints

  • Stayed: April 2012, travelled with family
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2  Thank JerryHung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 1 May 2012

Dear Jerry, Thank you for the "Excellent" review of our property and your loyalty to Best Western as a Diamond Elite member. As a seasoned traveller it is wonderful to hear that we met or exceeded your expectation for service and quality. I hope you will be returning soon and that I have the opportunity to meet you.

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Reviewed 24 April 2012

Great hotel, large rooms. Clean, brand new, and modern. One of the best free breakfasts I've ever had. Only downsides would be the pool (too cold and too deep for young kids), the slide is way too fast and potentially dangerous for kids, and the dinner in the restaurant was quite bad.

  • Stayed: April 2012
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1  Thank smt511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 25 April 2012

Thank you for your review of the Best Western Premier Freeport Inn and Suites. It is great to hear that you enjoyed our complimentary hot breakfast with an omelet station and that you found our rooms large and clean. We keep our pool at 84 degrees which is close to the maximum we can set it at before it is classified as a hot tub by the regional health authority. Sorry you found it to be too cold. I am surprised to hear about your dinner experience as we have a new Chef and he implimented a new menu a couple of weeks ago. I appreciate your feedback and will continue to strive to improve the dining experience in our hotel.

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Reviewed 23 April 2012

This is a relatively new (2011) hotel that is a 5 to 7 minute drive from/to the Calgary, AB airport. We arrived near midnight and called the hotel. The shuttle was there shortly after we claimed our baggage. The rooms are very well appointed and the king bed was perfect. The room cooling system is outstanding. In the morning we were provided with excellent food from the well stocked self-serve area plus the hot breakfast serving station (omlettes and eggs cooked as you choose) plus, bacon, and sausage. We had a great sleep, a great breakfast, took the 7:00 AM shuttle to the airport and had lots of time to check-in, clear security, and still had had 30 minitues to spare at the gate for our 8:15 flight. Check it out!

Room Tip: I would think that all rooms would be good as the hotel is in an commercial are well off of the main...
  • Stayed: April 2012, travelled with family
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2  Thank Old_Silver_Fox_SK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 24 April 2012

What a Great review about our property! Thank you for your comments and taking the time to post a review. I'm pleased that we met or exceeded your expectations in so may ways and I look forward to meeting you on your next visit to Calgary.

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Reviewed 22 April 2012

Booked online with 21 days advance, great price for quality of room. Had booked online for double occupancy, there ended up being three of us but when we checked in they said not too worry, no extra charge. New, clean, close to airport and Cross Iron Mills mall. It's a real plus to have full breakfast available. Loved the bedding. Don't ofen stay in Calgary but would definitely stay there again if needing a room.

  • Stayed: April 2012, travelled with friends
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1  Thank JoannR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 24 April 2012

Thank you for taking the time to post a review of the Best Western Premier Freeport Inn and Suites. I'm glad that our staff was reactive to your needs upon arrival and your check-in was seamless. I look forward to you staying with us again when you are in Calgary next time.

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Reviewed 22 April 2012

This obviously new hotel was awesome!!! Stayed here before flying out of the airport and would recomend it over and over again! the rooms were awesome! the food was awesome! the service was awesome! The front desk agent was very helpful and friendly!! The free Shuttle to the airport was great and exactly what we needed!!

Loved our stay and even though the hotel is way out by the airport will always stay here when in calgary!

  • Stayed: March 2012, travelled as a couple
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1  Thank Megs_J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this reviewResponded 1 May 2012

Thank you for taking the time to submit this "Awesome" review of the Best Western Premier Freeport Inn and Suites. It's great to hear that you will be staying with us whenever you come to Calgary. I look forward to meeting you on a future stay.

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Additional Information about Best Western Premier Freeport Inn & Suites

Address: 86 Freeport Blvd NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Calgary
#1 Family Hotel in Calgary
#2 Green Hotel in Calgary
#7 Business Hotel in Calgary
Price Range: $115 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Premier Freeport Inn & Suites 3.5*
Number of rooms: 97
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Also Known As:
Best Western Premier Freeport Inn And Suites
Best Western Premier Freeport Hotel Calgary
Best Western Premier Freeport Inn & Suites Calgary, Alberta

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