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“Great hotel” 5 of 5 bubbles
Review of BEST WESTERN PREMIER Freeport Inn & Suites

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BEST WESTERN PREMIER Freeport Inn & Suites
Ranked #3 of 109 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
Durham, North Carolina
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed 2 June 2012

We spent two nights here at the end of our Canadian Rockies two-week trip, to explore Calgary for a day and then head to the airport the next day. If you are looking for a great hotel close to the airport, you won't be disappointed in this hotel. It took us only 8 minutes to drive to the airport and turn in our rental car (very important when you have an early flight). The room was clean, comfortable and quiet, and we loved the division between the sitting area and the sleeping area. They had absolutely the best breakfast we have ever had in any hotel. The breakfast staff were very friendly and cheerful. We were wondering what to do for our one day in Calgary. One of the managers was at the breakfast bar, and she gave us some great sightseeing advice. The only negative thing I have to say is that when they came to clean the room, all they did was make the bed -- they left the dirty glasses and the ice bucket with water in it. But everything else in this hotel was great, and we would definitely stay here again.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VacationDreamer100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 8 June 2012
Thank you for taking the time to post your comments about our hotel and rate us with 5's accross the board. It's great to hear that we were able to provide an exceptional end to your vacation and send you home with some lasting memories. Please come back to visit us soon.
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1,137 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nottingham
Level Contributor
485 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
4 of 5 bubbles Reviewed 29 May 2012

From the moment we spoke to Felix from the courtesy phone at the airport, our welcome was assured. The courtesy shuttle was despatched to meet us straight away. The room was a good size, and the bed very comfortable. It was also quiet - very important when you're trying to get over an 8 hour flight!

The breakfast was really good - with everything from waffles and oatmeal, cereal to fruit and yoghurt, plus a great omelette station so they were made fresh to order.

We then took the shuttle again to the airport to collect our hire car and begin our adventure.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Soozee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 2 June 2012
Thank you for sharing your wonderful comments about our hotel on Tripadvisor. I'm pleased that our staff provided a warm welcome to Calgary and you had a quiet and restful sleep. I am also glad to hear that you enjoyed the build your own omelet station and all the additional items we offer for breakfast. Enjoy the rest of your adventure.
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Brisbane
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 28 May 2012

After a long flight from Australia I arrived tired, worn out and in need of a meal, a bath and a good night's sleep. This hotel provided all of these and more. The shuttle from the airport was efficient and quick as was the easy check in by friendly welcoming staff. After a quiet restful sleep breakfast the next day was great as was the return shuttle to the airport. This hotel did it all for me - a wonderful start to my first time in Canada. Would recommend especially as it is so close to the airport but so quiet.

  • Stayed April 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tartiniBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 2 June 2012
Welcome to Canada and thank you for posting your comments about the Best Western Premier Freeport Inn and Suites for all to read. It is great to hear that we met or exceeded all you needs and could provide such a fabulous start to your trip. Thank you for recommending us!
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Douglas, Isle of Man
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 May 2012

We were only staying one night as we had a flight in the afternoon the next day, and even though it was practically on the airport it was so quiet didn't hear a single plane from the room!

Staff were friendly and really helpful even let us leave our bags after we had checked out so we could go to the zoo for the morning! Breakfast was good, plenty of choice (especially when creating your own personal omelette).

Room was spacious and had all the necessities to get you through your stay!

Would gladly stay here again, nothing disappointing to say about our stay here!

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amanda_IsleofMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 28 May 2012
I appreciate you taking the time to post you comments about the Best Western Premier Freeport Inn and Suites and rating us so highly. It's always great to hear positive feedback about how friendly our staff are and how much our guests enjoy the build your own omelets at breakfast. Thank you for choosing to stay with us and I hope you will be back soon.
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Edmonton, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 May 2012

Stayed for 1 night at this hotel, and we were wishing we had booked for a few more nights here.
The hotel is newer, so the rooms are wonderfully appointed. The microwave and fridge in the room is a wonderful touch, as well as the in room safe.
The breakfast served was great, lots of selection, including hot food! Well Done Best Western!
I was very impressed and will stay here again. It is a bit out of the way if you are not staying there for the proximity of the airport, but well worth the drive to get to the other attractions in Calgary.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Edmontonbound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 28 May 2012
Thank you for taking the time to post your comments and provide such a wonderful review about the Best Western Premier Freeport Inn and Suites. It is great to hear that you enjoyed your stay and we were able to meet or exceed your expectations. We hope that you will be back soon.
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Guildford
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 16 May 2012

I can't say anything bad about this hotel. Very modern, nicely decorated, decent size room. Amazing bed - lovely nights sleep. Lovely breakfast and dinner the night before was very good too. I would highly recommend this hotel.

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hmdando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 17 May 2012
Thank you for taking the time to post your comments about the Best Western Premier Freeport Inn and Suites. I'm thrilled to hear that we met or exceeded your expectations in the quality of our beds and the food and beverage service. We appreciate your recommendation of our property!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 May 2012 via mobile

I will never regret staying in best western premier in Calgary! I really enjoyed staying there, staff were very nice and welcoming...which made me very happy as I checked in... the breakfast was awesome and the pool and pool area was very clean... I was there for business and really needed to relax in the hot tub which was also very clean and in a very quiet and relaxing area... Will come back there for sure during my next stay!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SofiaCantare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, 17 May 2012
Dear Sofia, Thank you for posting such a wonderful review about the Best Western Premier Freeport Inn and Suites. It is nice to hear how much you enjoyed the hot tub and I am always pleased to recieve feedback about the great job our staff are doing to deliver exceptional customer service. We look forward t your next stay in Calgary.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PREMIER Freeport Inn & Suites

Property: BEST WESTERN PREMIER Freeport Inn & Suites
Address: 86 Freeport Blvd NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Calgary
#1 Romantic Hotel in Calgary
#2 Green Hotel in Calgary
#2 Best Value Hotel in Calgary
#7 Business Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PREMIER Freeport Inn & Suites 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Premier Freeport Inn And Suites
Best Western Premier Freeport Hotel Calgary
BEST WESTERN PREMIER Freeport Inn & Suites Calgary, Alberta

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