We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (746)
Filter reviews
746 results
Traveller rating
410
244
57
20
15
Traveller type
Time of year
LanguageAll languages
More languages
410
244
57
20
15
Show reviews that mention
All reviews underground parking c train clean rooms banff trail mcmahon stadium easy access excellent hotel train station great place to stay recommend this hotel king suite nice stay convenient location the breakfast area cleaning staff complimentary breakfast hot tub
Filter
Updating list...
1 - 6 of 746 reviews
Reviewed November 1, 2018

My wife and I were on a business trip. Exhausted at the end of the day it was wonderful to find a clean comfortable room. Everything was spotless the staff that we encountered were friendly and efficient. The hot breakfast was delicious and plentiful. We recommend this hotel.

Stayed: October 2018, travelled on business
Review collected in partnership with this hotel
1  Thank Meander11793322587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 27, 2018

This is a good place to stay for the location and service. The rooms are always clean and the beds are so comfortable. The underground parkade is an added bonus.Staff is always helpful also. The breakfast is included and is convenient when you want to get on with your day.

  • Stayed: October 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Karen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 21, 2018

We had a lot of stress on our visit with surgery and myself suffer health issues. The staff made us feel very welcome, they went the extra mile when we didn't have our reservation at the Inn. We needed extra quite and they made the Inn cozy and wonderful.

Room Tip: just have more amenities when a person is staying longer than one night.
Stayed: October 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank jackieh2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 16, 2018 via mobile

This place had some highs and some lows.

The elevators require key cards to operate. Cool safety feature right? Sure...unless you have a pile of bags in your arms and a key buried in your pocket.

The rooms were clean and had several neat aspects. The USB plugs were great and the washroom was beautiful! The beds only had a very warm blanket on them so if you get warm easily be careful!

The washroom, while nice, was lacking in the shower area. The hot water wasn't hot and the drain was slow so it over filled.

The pool was nice. The water slide is fast!!! But the temperature is nice in the swimming pool.

Staff was friendly. Breakfast was pretty run of the mill. Great sausage patties....microwave bacon!

I'd stay again in a pinch!

Stayed: October 2018, travelled with family
Thank Jolene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 13, 2018

Room OK. Breakfast was standard as in most motels. Parking poor. If it's broke, don't expect it fixed. The elevator was broke the entire week. Same with some other things that didn't work such as gate to parking, tv in lounge, etc.

Stayed: September 2018, travelled with family
Review collected in partnership with this hotel
1  Thank 495nonameplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rupesh M, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this reviewResponded October 19, 2018

Dear Guest,

Thank you for reviewing us in Trip advisor.

Your comments are well received, we try to fix the elevator but was waiting for a part to ship from United States meanwhile we made the other elevator operational. This sort of maintenance issue is not a common occurrence in our hotel but while you stayed it happened and i apologize for your inconvenience. All the maintenance issues that you mentioned above was fixed as soon as we can, lounge tv and parkade door was fixed in a matter of few hours.

Again i totally understand your concerns but i request you to give us another chance to experience the total hamptionality. We love to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews