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Reviews (793)
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All reviewsheated toilet seatgreat hotell'occitane toiletriesblue lightrecommend hotelrestaurants and barsheated floorsunderground parkingbedroom suiterainfall showerave swcomplimentary breakfastgreat showercomfortable beddowntown calgarymini barwould definitely stay here again
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20 - 25 of 793 reviews
Reviewed 4 weeks ago

Excellent location, close to restaurants and shopping. Friendly/professional staff, clean rooms and free breakfast (a great buffet selection) and newspapers. Would highly recommend this hotel and will definitely stay here again.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank AnnaMC1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Services Supervisor at Hotel Elan, responded to this reviewResponded 1 week ago

Hello AnnaMC1976,

Thank you for being our guest and taking the time to write a review for our hotel. We appreciate your feedback about your stay.

Our hotel is ideally located for anyone looking to just relax and not travel very far to get to a restaurant or bar. And all the little shops along 17 Ave have some nice little knick-knacks to discover. And our staff try their best to make your stay a memorable one and are available for any assistance 24 hours a day.

Thank you again, and we look forward to seeing you again in the future.

Sincerely,
Stephen Smith
Guest Services Supervisor
403-229-2040
stephen.smith@hotelelan.ca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Lovely beautiful hotel with so much detail in the rooms. Comfy bed, quiet. It shows that unlike many other hotels they actually thought about the guest and doing all they can to accommodate them. Only draw back is $18 for parking.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kelseyfonda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Services Supervisor at Hotel Elan, responded to this reviewResponded 1 week ago

Hello kelseyfonda,

Thank you for being our guest and taking the time to write a review for our hotel. We appreciate your feedback about your stay.

Our beds are super comfy, with a pillow top mattress you can get a good night sleep. All our rooms have extra sound resistance in them so you shouldn't be hearing much from outside your room.

Thank you again, and we look forward to seeing you again in the future.

Sincerely,
Stephen Smith
Guest Services Supervisor
403-229-2040
stephen.smith@hotelelan.ca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Why go looking for waterfalls when your own shower is o e . Beautifully decorated quite private rooms spacious clean and so relaxing . You have great service great food and close to all things you would want .

Room Tip: South side invited summer sun rays
Stayed: July 2017, travelled with friends
Thank Marie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Services Supervisor at Hotel Elan, responded to this reviewResponded 3 weeks ago

Hello Marie J,

Thank you for being our guest and taking the time to write a review for our hotel. We appreciate your feedback about your stay.

Having a waterfall in your shower gives our guests an extra bit of comfort during their stays. And our Breakfast team takes great pride in making sure that you start your day off properly with an array of different hot and cold foods, with special dietary needs being respected and accommodated if the hotel has advanced notice.

Thank you again, and we look forward to seeing you again in the future.

Sincerely,
Stephen Smith
Guest Services Supervisor
403-229-2040
stephen.smith@hotelelan.ca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I rarely give a 5 star review but this hotel had it all. Highlights for me:
*Oversized room with kitchenette
*Waterfall shower with terrific water pressure (can't stand wimpy showers)
*Quiet, comfortable room with a very comfy bed and multiple pillows identified on the pillowcase as 'soft' or 'firm' (a nice touch)
*Underground parking (limited but a 'nice to have' feature)
*A complete, real breakfast
*The gym could have had some more equipment but was sufficient to get a decent workout
*Nice balcony with a small table & 2 chairs (on the back of the building, looking into an alley and other apartments unfortunately)
*Responsive and professional staff

Room Tip: Easy downtown access, my corner room was large
  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Services Supervisor at Hotel Elan, responded to this reviewResponded 3 weeks ago

Hello Dennis S,

Thank you for being our guest and taking the time to write a review for our hotel. We appreciate your feedback about your stay.

The showers in our hotel are a treat for anyone who comes to stay with us. And just relaxing under the water is awesome. And the handle makes for easier showers. And the balconies are a special treat. Sadly some might not get the best of views but its always nice to have a place to enjoy a cup of coffee in the morning.

Thank you again, and we look forward to seeing you again in the future.

Sincerely,
Stephen Smith
Guest Services Supervisor
403-229-2040
stephen.smith@hotelelan.ca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2018

First stop after landing in Calgary, easy to find , short walk away was a multitude of shops/restaurants and bars , service at hotel was great as was breakfast. Receptionist’s were all very helpful would definitely stay there again. Parking was also easy in under ground garage with easy access by lift into hotel

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank supton839558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen S, Guest Services Supervisor at Hotel Elan, responded to this reviewResponded 3 weeks ago

Hello supton839558,

Thank you for being our guest and taking the time to write a review for our hotel. We appreciate your feedback about your stay.

Our hotel is ideally located for anyone looking to just relax and not travel very far to get to a restaurant or bar. And all the little shops along 17 Ave have some nice little knick-knacks to discover. Our front desk staff try their best to make your stay a memorable one and are available for any assistance 24 hours a day.

Thank you again, and we look forward to seeing you again in the future.

Sincerely,
Stephen Smith
Guest Services Supervisor
403-229-2040
stephen.smith@hotelelan.ca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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