Contrary to the website, there are no fireplaces in the business class rooms. We upgraded our reservation while online because we understood that the higher amenities in the business class rooms included a fireplace.
Our room was not ready until well after 5:30 pm. As frustrating as this was when we returned after dinner, we found a very nice large room with a couch, chair and flat screen TV, king bed was comfortable, small fridge and microwave. The room was clean and the decor was nice.
I would recommend this hotel for a quiet sleep prior to flying from YEG. (close to airport)
Breakfast was over by 9:30am so we missed it. I would recommend that it be till 10:30 am on Sat and Sat. Also staffing appears to be an issue, more help at the front desk may have helped during the check-in process.
I spoke with another family in the elevator and they were disappointed with their room and reminded me of the poor water pressure in the shower. I brought this and the check in issue with the front desk manager and he was sincerely sorry and assured me that the hotel was aware of some staffing concerns and encouraged me to call him personally if we would be willing to stay in the future. I may do this.
- Official Description (provided by the hotel):
- Sleek, stylish and contemporary, this Edmonton, Alberta hotel is located close to the city center's most exciting dining and shopping district and features easy access to the Edmonton International Airport and the University of Alberta. The BEST WESTERN PLUS South Edmonton Inn & Suites is in the Top 20% for Quality Assurance Scores for Best Western hotels.This hotel in Edmonton is located just off of Highway 2 and offers spacious, well-appointed guest rooms that feature upgraded amenities - like comfortable pillow top mattresses, an in-room microwave, personal refrigerator, flat screen televisions with cable satellite and free high-speed Internet access. Start each morning at this BEST WESTERN PLUS South Edmonton Inn & Suites with a complimentary full breakfast before heading out to enjoy a swim in our indoor saltwater pool - complete with water slide and hot tub - or break a sweat in our fitness center. This hotel in Edmonton is also 100% non-smoking and Eco-Friendly. ... more less
- Reservation Options:
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- Also Known As:
- Best Western South Edmonton Hotel Edmonton
- Best Western South Edmonton Inn And Suites
- Best Western Plus South Edmonton Inn & Suites Alberta