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“Never, ever, ever again”

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Travelodge Edmonton East
Ranked #76 of 93 Hotels in Edmonton
Reviewed 21 October 2015

Wouldn't stay here again unless the alternative was sleeping next to a dumpster and a nest of troublesome raccoons.
The counter clerk was frazzled and dealing with an irritated customer ahead of me. When it was our turn, it seemed as though I was being punished for booking with Expedia. Not only did I have to pay a damage deposit up-front, but a photocopy was made of both my and my roommate's photo ID. Maybe this is something this particular hotel does because they are in an awful neighborhood, but I've never seen this before. Rough neighborhoods don't bother you? BUT WAIT, THERE'S MORE! The restaurant staff tried to refuse my friends from using the washroom because we weren't customers. When I used it (and this is because we were arriving from a 5 hour drive and were waiting ages to check in), the restaurant staff were arguing loudly. We aren't even in our rooms yet.
The rooms were run down, showers barely intact, dirty walls, uncomfortable beds. Our friends staying across the hall got the nicer room (didn't book w/ Expedia) with laminate floors and nicer bedding. But one of them slipped and almost fell on the laminate.
We came back after our concert and were hassled by the clerk (a different one) and had to give all our names again. Probably the rough neighborhood again, I guess.The walls are virtually paper-thin. Carpet is thin and worn. I hate this place. I desperately hope there isn't some twist of fate where I end up having to stay there again.

Room Tip: Just don't.
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  • Stayed: October 2015, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Lindsay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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80 - 86 of 210 reviews

Reviewed 15 October 2015

Upon arriving at this hotel, we realized it was in the ghetto of Edmonton! We checked in, very nice lady at the desk. After checking in I went to take a shower and realized there were no towels in the room, no face clothes or even a floor mat! I phoned housekeeping several times, no answer. Then I tried the front desk and after being on hold for 5 mins she picked up and advised housekeeping had gone home and she would run some towels to the room when she had a minute. She finally brought 2 towels for 4 women. She said could see if she had 1 more. So we had 3 towels and 5 face cloths now. In the shower there was a vent that had a cigarette smell coming through so it was like being in a smoking room even though it was a non smoking room. The shower had a high pitched sound every time it was on and there was no vent for the steam except the smoke hole in the wall in the shower. Room was hot but the ac worked and we had a fan that was plugged into several other things. Huge fire hazard I'm surprised there wasn't one. The bed had a long black hair in it not ours as I just pulled the sheet back and the mattresses were as hard as boards. The pillows were tiny kids pillows. I did check for bed bugs but did not see any. I wore shoes in the room as the carpet was gross. I would have left but we were there to have some fun and just needed a place for my head to rest for a few hours. We saw the same guy on the bike every time we came back, looked as though he was dealing drugs.
We did not eat the continental breakfast as I was to scared I might get sick. The wifi was good.
This place needs a complete makeover or be torn down. The title of the hotel should have a warning about where it's located. The one good thing was there was a Tim Hortons 1 min walk away.
Beware of this hotel, unless your looking for something cheap with no standards!

  • Stayed: October 2015, travelled with friends
    • Value
    • Location
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Review collected in partnership with Travelodge
Thank Kimberly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2015

  • Stayed: October 2015, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Kathy S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 5 October 2015

  • Stayed: October 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Travelodge
Thank Puppies2227
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 5 October 2015

  • Stayed: October 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank ironmatewiens
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 23 September 2015

  • Stayed: September 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank michelledP6383YP
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 15 September 2015

I wrote the manager and the head office over weekend, telling them what happened while there and what they need to do to improve that particular hotel. It was not a pleasant stay; staff was good but hands were tied when it came to security and noise control. There is a lot of room for improvements, inside and out; along with security.

Room Tip: Make sure you are familiar with the area and the hotel has everything you need.
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  • Stayed: August 2015, travelled solo
    • Rooms
    • Cleanliness
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Thank Rebecca6462015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Edmonton East

Address: 3414 118 Ave NW | Alberta, Edmonton, Alberta T5W 0Z4, Canada
Region: Canada > Alberta > Edmonton
Amenities:
Business Centre with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#6 Casino Hotel in Edmonton
Price Range: $69 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Edmonton East 2*
Number of rooms: 86
Official Description (provided by the hotel):
Located ten minutes east of Northlands Place, and the Expo Centre. Direct access off of Highway, and fifteen minutes to downtown. Minutes from Rundle Park Golf course. Walking distance to restaurants, grocery stores, and shopping. Business center available off of lobby. Free continental breakfast, Wi-Fi internet, and parking. Non-smoking and smoking rooms are available. Onsite restaurant/buffet (available in summer 2017). Ample, rear truck parking. ... more   less 
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Also Known As:
Travelodge Edmonton East Hotel Edmonton
Travel Lodge Edmonton
Edmonton Travel Lodge
Edmonton Travelodge
Travelodge Edmonton East Alberta

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