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All reviews albert trail would recommend staying at this hotel front desk great hotel junior suite bed was very comfortable short stay late checkout would stay again lots of parking modern hotel edmonton hotel other hotels west ed mall living room three nights continental breakfast
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Reviewed January 10, 2017

This is a newer hotel. It was very clean. The room (227) and bed (king-size) was very comfortable. There are electronic controls on the wall by the door to inform staff of "do not disturb" or " cleaning required" - it activates lights in the room number plate outside the room.
The hotel does not seem to have an environmental option of having guests reuse towels - hopefully they implement a formal program.
Only thing missing in the room was a towel bar/rack for a hand towel by the sink. The only towel rack was above the toilet across the room which was not 'convenient'.
The elevator is slow, so be patient.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Dale_Roy7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 30, 2016

My husband and I recently spent two nights at this hotel. This was our first time at this chain of hotels and we were pleasantly surprised. The room was spacious and clean, and the bed was so comfortable! We had two different breakfasts each at the restaurant and everything was delicious. I would recommend this hotel to someone who has business or pleasure in the northern part of Edmonton. The Yellowhead is right outside the hotel so getting anywhere in Edmonton is quick. We often stay in Edmonton and we will be coming back!

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank beaulis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 21, 2016

Cleanliness of the room was great; quality of the hotel was better than I had expected. Front desk at check in was not very friendly and spoke way to quickly - I had to ask her to repeat herself a couple of times.

Rooms were very dry, although this seems to be a common issue especially in Edmonton hotels. I would definitely stay another night; room was reasonably priced.

Room tip: Avoid rooms on the side of Yellowhead Trail, or on the side closest to the train tracks.
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Roujea L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 14, 2016

Booked one night. The location was great. I had heeded the warning about staying on the "Yellowhead" side of the hotel, and as a result, I had a quiet and restful sleep. The room and lobby were recently renovated and clean. I liked the extra amenities of the room such as kettle, toaster, extra dishes, cutlery, fridge and microwave. Great bedding, plenty of room in the king suite.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Rose B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Chateau Nova Yellowhead, responded to this reviewResponded November 16, 2016

Dear Rose B,
Thank you for posting your review. We very much appreciate the positive comments and look forward to welcoming you back.
All the best,
John Mayne
General Manager
Chateau Nova Yellowhead

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 14, 2016

Great hotel in a business area and good access to Yellowhead Trail to travel in Edmonton. Reasonable room rates and very clean rooms with excellent and pleasant staff to deal with. Breakfast buffet offered a number of choices

Date of stay: November 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank svenEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, General Manager at Chateau Nova Yellowhead, responded to this reviewResponded November 16, 2016

Dear svenEdmonton,
Thank you for taking the time to post your review. I am very pleased that you had a positive experience. We hope to welcome you back in the near future.
All the best,
John Mayne
General Manager
Chateau Nova Yellowhead

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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