We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good meal..mediocre service.”

Boston Pizza Westgate
Ranked #162 of 210 Restaurants in Grande Prairie
Cuisines: Pizza
Restaurant details
Reviewed April 5, 2018 via mobile

Stopped on for a bite after work. The place was pretty empty. I sat in the bar and was not noticed for 10 minutes so I got up and went to the restaurant. The meal was ok. My steak was a little over cooked but still good. It took a long time to get a second drink. There was adequate staff and they were polite and friendly. Just not very attentive. Over it was just an ok dinner.

Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry_BP, Guest Services at Boston Pizza Westgate, responded to this reviewResponded April 19, 2018

Hi, Andy. Thank you for your recent review. Your feedback is important to us and we’d like to learn more on how we can improve. Please share the details at: https://bostonpizza.com/contact-us.html. Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (24)
Traveller rating
Traveller type
Time of year
Language

1 - 5 of 24 reviews

Reviewed October 5, 2017 via mobile

Was quoted a half hour for wait time for a party of seven. 50 minutes later we asked how much longer it would be, hostess had an attitude, said the table they were waiting to seat us at was still there. I look over, they're still eating. She didn't say it but it'd be at least another 20 minutes. Ask for a manager, manager took five minutes to come out, tell her her staff was quite off on their quotes and should have better attitudes when working. She apologized and offered no compensation for the hour of our time that was wasted. Just a waste of time with bad service. Never going back.

Thank Kristen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry_BP, Guest Services at Boston Pizza Westgate, responded to this reviewResponded October 6, 2017

Hi Kristen, we're sorry to hear about that. Please share the details here https://bostonpizza.com/contact-us.html so we can work this out. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2017

Ordered a large Great White North pizza with sliced fresh tomatoes. Asked that the tomatoes be cooked in under the cheese. All toppings came on top of the cheese! The pizza dough was not cooked through. Had to put it in the oven at home and cook it more. Very little pizza sauce. Very little flavour overall. Quite disappointed with the quality and cost at Boston Pizza in general of late.

    • Value
    • Service
    • Food
Thank Marjorie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry_BP, Guest Services at Boston Pizza Westgate, responded to this reviewResponded December 14, 2017

Hi Marjorie, we're sorry to hear about your pizza and we would like the chance to look into this for you. If you could please provide your details at https://bostonpizza.com/contact-us.html we will be able to follow up. Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 7, 2017 via mobile

It's become too expensive to eat here on a regular basis. I ordered the steak cactus cut nachos. They came out with hamburger on them. When I complained, the manager came and told me "that's just the way they cut the steak today". Whatever. $50 for 2 beers and nachos after tip. Head up the road a couple blocks to Original Joes. Lots of great specials, and happy hour every night 3-6 and 9-close. You can have some great eats and not feel ripped off. Hast la vista BP. Congrats on removing all your specials and driving away your regular customers in a depressed economy. No wonder the place is empty, even on weekends.

1  Thank Fireball_Deluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry_BP, Guest Services at Boston Pizza Westgate, responded to this reviewResponded September 27, 2017

Hi Fireball_Deluxe, we're sorry to hear about your experience and would like the chance to look into this for you. Please contact us here https://bostonpizza.com/contact-us.html with the details. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 28, 2017 via mobile

Waitresses often ignore you. Took over 45 minutes for food, while the couple that arrived received exactly what i had ordered long ago. We left without a meal. Received a few spoonfuls on a dessert plate instead of the large nachos that are elsewhere. Its the worst restaurant in town. Go to the one on the north side instead.

Thank forestlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry_BP, Guest Services at Boston Pizza Westgate, responded to this reviewResponded June 30, 2017

Hello, Forestlane. Your feedback is important to us and we’d like to learn more. Please email Guestservices@bostonpizza.com with details. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Boston Pizza Westgate also viewed

Grande Prairie, Alberta
 
Grande Prairie, Alberta
Grande Prairie, Alberta
 

Been to Boston Pizza Westgate? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing