The check-in was great and the front desk team were quite knowledgable and very polite. However, the positive experience quickly turned sour as Michael at the restaurant bar provided the worst service ever imaginable in Canada. I called room service 4 times to order food with no response, I then had to come to the restaurant to order food but Michael did not seem interested in helping me at all, he was so busy flirting with 2 ladies at the bar, he even ignored it when they pointed out that he should be serving me as I was first. He then rolled his eyes and told them “don’t worry about that”, making me feel worthless as a customer. I would have walked out and gone elsewhere but needed the food fairly quickly as my wife is pregnant and she was hallucinating.
Staying here is below average to be honest, if you do make that mistake, then avoid at all costs in ordering food from the restaurant. The pizza was also horrible.More
- Free Wifi
- Free Parking