We arrived on December 28th for an overnight stay that we had prebooked. There were two people at the counter, a trainee and her manager. After checking in, I asked the staff if I had done something to offend them as they were being rude and inattentive (to us and each other). The trainee said "No, we are just bored". And then they (the trainee and her manager) ignored us.
We had prebooked a room and had let them know that our pet was recovering from surgery so could we please have a quiet room away from the elevator. I asked if the room was near the elevator and the manager said "No." Period. She put us at the end of the hallway, in the "pet" wing, in a room that was next to metal scaffolding, that kids were running up and down.
The room smelled of stain remover, had an small older television, a bath-tub faucet that leaked, a bed that was so firm that a "good sleep" was impossible and was noisy, noisy, with the metal scaffolding being the play ground of young children. We will never stay in this place again. Nor would we recommend it to anyone.
- Official Description (provided by the hotel):
- The Lethbridge Lodge Hotel and Conference Centre, Sandman Hotel Group's newest hotel, is southern Alberta's premier lodging and conference facility. Offering 190 guest rooms, including 28 courtyard suites and 30 business class rooms, elegant options for your speakers and VIPs, and three delicious on-site dining options. Enjoy our recreational facilities with our indoor pool and hot tub, located in our beautiful courtyard, and take advantage of our fitness room situated on the first floor just off the main lobby. Complimentary guest parking, high speed Internet, and the scenic surroundings of the hotel all bring you a sense of comfort and relaxation. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Travelocity.ca, Cancelon, TripOnline SA and HotelQuickly so you can book your Lethbridge Lodge Hotel & Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lethbridge Hotel
- Lethbridge Lodge Hotel & Conference Centre Alberta