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“For the price and the quality of room it was a rip off”

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Liard Hotsprings Lodge and RV Park
Canberra, Australia
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“For the price and the quality of room it was a rip off”
1 of 5 bubbles Reviewed 3 April 2012

We stayed for the night as it was the only place near the actual hot springs. The place looks lovely from the outside but don't let that deceive you!

We were greated by grumpy staff and high prices, still we had had enough of driving and just wanted to rest in the hot springs.

Once in our room #11, which I see others have commented about. It was dirty, small, smelt and had a broken shower. We asked them to fix the shower or move us but there were no other rooms. By the time we came back from the springs which are lovely, our shower was fixed. We thought we would have a cup of tea before bed but there was no kettle in the room or down stairs.

After all that we were in a pretty bad mood so we decided to go to bed. Again the bed was filfthy and the sheets had cigarette burns in them. We went down stairs to complain but the office was shut so we stripped the bed and used our own pillows and sleeping bags for the night.

I would recommend anyone passing through to skip this place. Stop by the springs and possibly sleep at the caravan park if it's open, otherwise go to the closest town as this place is simply foul.

One last thing. Do not buy petrol/gas here as it is extremely expensive. 1.988 per liter and the next town had it for 1.225

We were duped for sure! Hope the same doesn't happen to you.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank DigitalElise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Grosse Pointe Woods, Michigan
Level Contributor
120 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 2 November 2011

We LOVE LOVE LOVE this place! The first time we ever stayed here they accepted pets witch worked out nice for us since our month long vacations require us to take our pets with us however last we knew they stopped allowing pets. We've noticed the rooms all change a bit so let them know what you want. We've stayed in a small room with a stand up shower to a large room too big for us with a nice full size bathroom and bathtub. Being able to walk to the hot springs is nice and a huge reason why we stay here. Again, when we first stayed here they offered towels to take to the springs and bring back but they also stopped that. The restaurant is a great place for a hot breakfast before heading out in the morning. Also, they always have a blazing fire in the winter to warm you up.

Room Tip: Call ahead of time, they book up fast. Make sure to tell them what you want. They have very small ro...
See more room tips
  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mnnofziger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
143 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 bubbles Reviewed 30 September 2011

The Liard Hotsprings Lodge is a log cabin like building that is centrally located to the ever popular Liard Hotsprings Provincial Park. You can just walk from the door of the Lodge/RV Park, and you're right at the Provincial Park.

The inside of the lodge looks like a typical log cabin type house with 2 floors. They have a stuffed "kermode bear" in the common area near the television for people to look at. The first floor houses a restaurant and a common area with a television, and then the second floor houses about 10-12 rooms. The rooms are fairly nice, but they do not take into count the warm weather that the north sees during the summer.

The rooms are quite warm during the summer, and it is hard for you to open up the windows due to the fact that there are screens on them, and they are the typical windup window, so you need to take the screen off in order to access the window handles. They have a fan in there, but there is not much air that comes from it, so it makes the rooms very warm during the summer.

For the RV park area, they have some areas that have picnic tables, as well as electrical hookups. They also have use of bathroom facilities, and showering facilities, but to make use of these services it is 10$/person.

They also do not permit you to take their towels over to the Liard Hotsprings Provincial Park, so you need to ensure that you have your own towels with you;.

The restaurant is a typical cafeteria type theme, and has reasonably priced food, maybe possible a bit on the pricey side, but the quality is good.

Internet is very touch and go at this location, and you may or may not have access to these services when you stay here, we didn't.

You also have a chance of seeing some bison on the property. We didn't see any on the actual property, but we did see a family close to 5 km away.

Overall, I would recommend this lodging, but be prepared for warm and stuffy conditions in the summer if you plan on staying here.

Room Tip: Make sure that you request either a room that is further away from the sunlight, or one that has acc...
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank matwaites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Capital Regional District, Canada
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 29 September 2011

We had been driving all day and were looking for someplace to spend the night. The lodge looked fine from the outside but once we got to our room we were horrified.The room was tiny, hardly fitting for two adults. The bed was only a double and the wall sloped in such a way that you had to duck to make it to the bed. The bedding seemed clean but everything else was not. It looked like the whole room could do with a good dusting and the carpet was so filthy I kept my socks on. The bathroom was small and the floor tiles were coming off. To add insult to injury, we had to pay $125.00 for the night and this place was in no way worth it. In the morning the restaurant didn't open until 8 so we and most of the other guests packed up and left.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mouselady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these British Columbia hotels

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 12 May 2011

I was very surprised by how run down the place was. I have stayed here before, the management must have changed or something.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank boocharlie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 26 January 2011

The hotel recently decided to no longer accept dogs, claiming that it is in order to keep the rooms "clean". Well, I don't know what happened with new management, but the hotel was much cleaner when pets were allowed! Our room was filthy and reeked of smoke.

As for the restaurant, bacon in breakfast was bad... As in having sat in oil for 3 months. Staff denied it, and didn't do anything to fix it. Waitress looked like she had partied all night and couldn't have cared less about us, or anybody for that matter.

This property would have the potential to be amazing, and was very good for many years. Too bad new management is taking it to the ground!

  • Stayed August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank whistlerCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 January 2011

I'll be honest I can't speak to the quality of the rooms here, but as for the restaurant, staff, and hot springs stay tuned.

For the best part first. The Liard hot springs have been and continue to be the most beautiful, most outstanding, and absolute BEST hot springs my wife and I have EVER experienced!!! A must stop even if only for 5 mins. My wife and I heard about them from a friend and thought we check it out on our speedy drive to Whitehorse. We only planned to take a 10-15 min dip but ended up being there almost 2 hrs. The setting is all natural with only a wooden walkway, deck and change room. Not like typical hot springs that are more like a swimming pool sized hot tub. Here you're actually walking on crushed river rock. Really my wife and I can't say enough about this place! We'll be stopping again in about a week when we drive back through.

Ok the food at the restuarant was basic but good and a fair price. And the staff were friendly. But bring your own towel! Or they'll charge you $10/towel to rent theirs!

  • Stayed November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Whitnip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Liard Hotsprings Lodge and RV Park

Property: Liard Hotsprings Lodge and RV Park
Address: Mile 497 Alaska Highway | North of the intersection of the Alaska Highway with the Liard River, British Columbia V1G 4J8, Canada
Region: Canada > British Columbia
Hotel Style:
Ranked #1,044 of 1,270 Speciality Lodging in British Columbia
Number of rooms: 12

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