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TazFour
Red Deer, Canada

Pleasant Stay

3.0 of 5 bubblesReviewed Aug 1, 2019via mobile
Stayed in two different rooms over the course of a couple weeks going to and from Vancouver. Parking lot view and lake view.

Pros:
Location. Parking. Clean linens, towels, room. Kitchenettes. Nice staff.

Cons:
Rooms are getting tired. Needs new carpet, this would very much improve the room. If you’re not out of the room by 1030am, you get the “note” under the door that your room is not getting cleaned. Surprising for a resort town and hotel.

The hotels in the area have not had much investment in recent years so this is only an average hotel and review. Appears to be the best of the average. It’s not a 5. Expect a 3.5 as per other average comments.
Date of stay: August 2019
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrueKeyHotels, Marketing Manager at Harrison Beach Hotel, responded to this review
Responded Aug 2, 2019
Hi TazFourRD,

Thank you very much for your review, we appreciate your comments. Our Hotel is consistently rated #1 in Harrison Hot Springs and we are very proud of this accomplishment. We have ongoing refurbishment projects that help keep our rooms up to date and not tired looking but I will make sure to mention your comments to our General Manager so she can look into the carpets for the next project.

Just an FYI for other potential guests, the note we put under the door notifies guests that have their "do not disturb" sign on the door that we were unable to service the room. If our guests are in need of anything, they can call the front desk and we are happy to assist with anything.

Thanks again and we hope to welcome you to our Hotel again soon 🙂

Cheers,

Katie Wallace
Marketing Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (768)
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Traveller rating
430
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All reviews pool and hot tub mountain view top floor front desk staff enjoyed our stay would highly recommend this hotel black forest restaurant wine glasses small fridge beds were comfortable early check suite balcony rodney fireplace lake harrison
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115 - 120 of 768 reviews
Reviewed August 1, 2019

This gem of a hotel is our home away from home! The hotel staff are helpful and friendly, the rooms are super clean, the beds are sooo comfortable and the views of the Lake are the best!
These are the reasons why my husband and I book this place whenever we need a quick get-away to Harrison ;) Never disappoints.

Room tip: Lakeside rooms with the balcony are a must!
Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Bobbi9698
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrueKeyHotels, Marketing Manager at Harrison Beach Hotel, responded to this reviewResponded August 7, 2019

Hi Bobbi9698,

We love our beds too, they're great! We are so glad to hear that you enjoyed your stay with us! We hope to welcome you again soon!

Cheers,

Katie Wallace
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 31, 2019

We had a first time pleasure of staying at the Harrison Beach Hotel and from now on it is our go-to place when we go to Harrison. Can't say enough about the staff - friendly, efficient, professional, caring. The rooms are great and so spacious. Love the view and the little things like real wine glasses. I really enjoyed all the room had to offer whether I ate in or brought something in to eat.

Room tip: Third floor has great views - some don't have balconies so if that is a must for you make sure you request it.
Date of stay: July 2019
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Judy G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrueKeyHotels, Marketing Manager at Harrison Beach Hotel, responded to this reviewResponded August 7, 2019

Hi Judy G,

We are so happy to hear that you enjoyed your stay with us! We hope to welcome you again soon! :)

Cheers,

Katie Wallace
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 18, 2019

The folks at the front desk are very friendly and helpful. The rooms are comfortable and clean and the King bed was among the best ever for comfort. Our room was a suite facing the lake with a spectacular view. Add in 2 TVs, kitchenette, electric fireplace, comfy bathroom and it excels. They have loads of DVD movies available in the lobby for a nominal rental fee. The hotel is adjacent to The Black Forest Restaurant and it is a great venue for fine dining with a view and reasonable prices. An indoor heated pool and an outdoor hot tub for relaxation. Our second stay and we're still impressed.

Room tip: 3rd floor facing the lake. Spectacular views.
Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Lynden-Tom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrueKeyHotels, Marketing Manager at Harrison Beach Hotel, responded to this reviewResponded July 19, 2019

Hi Lynden-Tom,

We are so happy to hear that you enjoyed your stay! We love the spectacular view of the lake as well! Thank you for taking the time to write a review and we hope to welcome you again soon :)


Cheers,

Katie Wallace
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2019

I took my 2 grown daughters and 5 grandchildren for a getaway for my girls Birthdays. It was Amazing! The grandchildren went in the pool 3 times and we were only there 1 night, very hard to get them out, lol.
Staff was awesome, very friendly and helpful :)
The only issue we had was it wasn’t long enough, next time we will definitely stay for a few nights. I highly recommend this hotel

Date of stay: July 2019
Trip type: Travelled with family
Thank Cutenana65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrueKeyHotels, Marketing Manager at Harrison Beach Hotel, responded to this reviewResponded July 12, 2019

Hi Cutenana65,

We are so glad to hear that you enjoyed your stay! Thank you for taking the time to write a review and we hope to welcome you again soon :)

Cheers,

Katie Wallace
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 9, 2019

We stayed here July 7th for one night and was one of the best hotel rooms I have ever stayed in.........the views were incredible - was in room 412 and the room was spotless and service was impeccible. The front desk staff went out of their way when we had a flight delay allowing us to stay in our room much longer than normal........will definitely recommend this to anyone wanting a quaint village stay!

Date of stay: July 2019
Thank Kendra Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TrueKeyHotels, Marketing Manager at Harrison Beach Hotel, responded to this reviewResponded July 12, 2019

Hi Kendra Q,

We are so happy to hear that you enjoyed your stay! We agree, the views are incredible! We hope to welcome you again soon :)

Cheers,

Katie Wallace,
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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