I am not an impatient person. However, this was by far the worst experience ever. It took them forever to seat our group of 5, although there was plenty of seating available in the restaurant. The servers avoided eye contact at all times and would mutter at us to wait, and never come back to see what you wanted.
The rest of the restaurant was empty except a few other tables - yet everyone was lustfully staring in the direction of the kitchen - that should have been our first clue. We went there just before noon, and waited a complete, full HOUR for our food - and they hadn't even STARTED making our order. In fact, the customers that were there waiting before we arrived still did not get served. I wonder how difficult it is to put 5 frozen hamburger patties into the oven? Apparently very.
By the time we actually caught someone that worked there, and by the time they rudely told us that no, our order had not even been started, we realized that it was hopeless. No water refills, no complimentry bread, no apologies. We wasted the whole morning waiting for a meal that didn't exist.
When we were leaving, the server gave us attitude and honestly made our group pay a grand total of $2.00 for tea.
We then ended up eating at McDonalds.
Seriously, if this restaurant is still in business the next time I visit Harrison Hot Springs, I will be sorely disappointed.
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