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All reviews best westerns great hotel lots of parking easy access fitness room hot tub a great stay convenient location complimentary breakfast upon check bw pet highway pillows bc canada muffins
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Reviewed July 25, 2021

After a nine hour drive we checked into room, unpacked sat down to relax and a dog started barking and whining. Went into hallway and found the noise was coming from the room next door. Knocked on the door no answer. While in the hallway another dog approached and was led into the room two doors in the other direction from my room. Reported to staff and the only solution to the barking, whining dog was for my wife and I repack and move to another room. I would expect this situation in a lower priced motel not at a Best Western Plus!

Date of stay: July 2021
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Review collected in partnership with Best Western
Thank Tim S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this reviewResponded July 26, 2021

We are sorry for the pet issue. Guests are instructed to not leave their pets unattended which was the case here. The staff member wanted to ensure your piece and quiet so they chose to move you to ensure you had a peaceful stay. as the guest was not answering their cell phone also which was provided.

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Reviewed July 21, 2021

This is a perfect place to rest between Edmonton and Vancouver. The grandchildren loved the swimming pool. The lazy river was thoroughly enjoyed. The breakfast offered was delicious. My grandson was thrilled that he could go back for seconds. They even offered glutten free bread for our daughter with a wheat allergy. Will definitely stop again.

Date of stay: July 2021
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Review collected in partnership with Best Western
Thank Charlene E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this reviewResponded July 22, 2021

Thank you for your review. We are glad your grandkids enjoyed their stay and our facilities.

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Reviewed July 7, 2021

The front desk staff at this hotel was not friendly and in fact, rather abrupt. We had to call for more towels and soap and the front desk clerk was rude and told us we had to get it ourselves. For the price, we were not satisfied as this was no better a hotel than the 2 star hotels we would typically stay at.

Date of stay: July 2021
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Review collected in partnership with Best Western
Thank traveler20012021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this reviewResponded July 8, 2021

We are sorry our service during your stay was anything but excellent. While it was a busy night for the staff member with a large walk-in volume, she could of handled it better.

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Reviewed June 24, 2021

Staff never explained chages so even though breakfast was included we went away to find a restaurant before continuing on our trip. Rooms very clean quiet area so had good sleep. Staff snooty did not take time to explain new corvic. Changes

Date of stay: June 2021
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Review collected in partnership with Best Western
Thank Patricia C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this reviewResponded June 25, 2021

I am sorry that we the Team was not clear on the options during your stay. It was noted in the welcome email, on our website and in our guest rooms also to assist our guests.

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Reviewed May 21, 2021

Stay pleasant great staff felt safe great breakfast. Building appearance good parking good.Room nice size. Felt welcome safe good location.Nice decor and lobby. Covid protocol excellent staff helpful great attitude.

Date of stay: May 2021
  • Trip type: Travelled on business
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Review collected in partnership with Best Western
Thank Noreen L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this reviewResponded May 22, 2021

Thank you for your kind review! Spring is here and our flowers are starting to bloom!

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