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“Not satisfied with overall stay”

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Accent Inn Kamloops
Ranked #12 of 54 Hotels in Kamloops
Certificate of Excellence
Reviewed 29 January 2012

The room was located near the stairs and we heard everyone come up the stairs. We also heard the traffic from the Hwy there was also a noise in the room that kept us awake.
The sink was plugged we discovered this after we were settled in the room they did offer us another room we were too tired to move so asked for a discount. They gave us one but it was enough to buy coffee.
The staff was very helpfull though I would not reccomend this to my friends if you want a relaxing sleep!

Room Tip: Ask where the room is located and if it is quiet
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  • Stayed: January 2012, travelled with friends
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Thank Judith3009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerAIKam, Manager at Accent Inn Kamloops, responded to this reviewResponded 31 January 2012

Dear Judith3009,
Thanks for taking the time to write a review. We are so sorry that you didn't find your stay as restful as most and we will certainly investigate the concerns you've mentioned. We hope to have the chance to serve you again and show you why we have many return customers.

Sincerely,
Katie Bahnsen
Manager

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258 - 264 of 367 reviews

Reviewed 27 January 2012

Booked this on line, arrived and it was under construction in the front, but I stayed in the back side.
Being that this hotel is located below and beside hwy 1, you would assume that they have built a quality building.....they have not. I have stayed at many hotels that have been located by hwys or main roads, and you could not hear traffic at all. I was located on the ground floor and all through the night you hear a constant noise of traffic, and you really hear the semi trucks gearing down all the time. As well any other rooms connected to yours, you will hear when anyone closes a door beside you or above you, as well as when someone has a shower in their rooms
I was not happy at all with the traffic noise all the time, being that they are built beside a hwy you think they would have sound proofed alot better than that.
Anyways the upside is the rooms are spotless and the service was good. I never heard any construction while there at all.
I would not stay again because of hwy 1.

  • Stayed: January 2012, travelled on business
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Thank bigcahoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerAIKam, Manager at Accent Inn Kamloops, responded to this reviewResponded 30 January 2012

Dear bigcahoon,

Thank you for taking the the time to write a review and for your comments on our cleanliness and service. We are sorry that you had some noise concerns. We hope to have a chance to serve you again and would be happy at that time, to find a room location that best suits your needs.

Sincerely,
Katie Bahnsen
Manager

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Reviewed 23 January 2012

Stayed in Kamloops 2 nights January 20-21, 2012. Accent Inn is great place to stay! Booked room through Expedia and had no problem with check-in. Staff were polite and helpful, front desk staff (Jenn) even checked the road report for us upon check-out. Very clean room, beds were comfortable, pillows decent, lots of towels, even an extra balnket/pillow in the room. Each room has a coffee maker, mini fridge, flat screen tv, soap, lotion and shampoo. If you leave your toothbrush at home they'll provide a complimentary one. You can help yourself to fresh coffee with real cream and apples in the lobby. I would recommend the Kamloops Accent Inn to anyone wanting a decent motel at an economical price, which is easy to find and easy to get around Kamloops from.

  • Stayed: January 2012, travelled with family
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1  Thank marjll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerAIKam, Manager at Accent Inn Kamloops, responded to this reviewResponded 30 January 2012

Dear marjll,
Thanks for staying with us in Kamloops and writing such a great review. It doesn't whether you book directly or through a service, we believe all our customers deserve our best. We sure look forward to welcoming you back!

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Reviewed 4 January 2012

We were looking for an economic accomodation for a quick stay to catch an early morning flight. Accent Inn fit the bill with a central location with easy on/off access to the TransCanada Highway. Hotel staff were very friendly and helpful ensuring all my needs were met. Though there's no on site restaurant the hotel is within minutes of a wide variety of restaurants and great shopping. The room was comfortable and very clean. I won`t hesitate to return again.

  • Stayed: January 2012, travelled with family
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1  Thank teeoff22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2011

The management and staff go out of their way to make sure your stay is an enjoyable one. They are friendly and very helpful with all your needs. I sleep like a baby, the beds are so comfy.
I will miss front desk staff Nancy and Brian as they have moved from Kamloops. Good luck in your new home.

Room Tip: Just ask for anything you need.
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  • Stayed: December 2011, travelled on business
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Thank Corinne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2011

Trip was for pleasure and everything was in great order!

Very nice clean room and pleasant staff!

Will stay their again.

  • Stayed: December 2011, travelled with family
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1  Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerAIKam, General Manager at Accent Inn Kamloops, responded to this reviewResponded 12 December 2011

Dear TravelsalotBC,
What can we say but THANKS. What a very kind review. We are proud of our property and team and what a nice Christmas present for them to read this. Looking forward to welcoming you back and all the best for the holidays.

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Reviewed 9 December 2011

Staff very excellent - above and beyond assisting me in getting information from Victoria.
Room spotless. Constuction in progress ,workers courteous , waiting until sleepers had risen.
Stayed before and will stay again.

  • Stayed: December 2011, travelled on business
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1  Thank Glen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerAIKam, General Manager at Accent Inn Kamloops, responded to this reviewResponded 12 December 2011

Dear Glen C,
Thanks so much for taking the time to write such a nice comment. We are very proud of our team and appreciate your commenting on their service. I’m glad the construction was not an issue for you. We are currently renovating our properties to keep them looking good, in fact we are creating a whole new look for Accent Inns which we hope you will enjoy in the future. Allow me to say thanks to you and your colleagues for keeping the lights on for so many years.
Have a great holiday season.

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Additional Information about Accent Inn Kamloops

Address: 1325 Columbia St W, Kamloops, British Columbia V2C 6P4, Canada (Formerly Accent Inn Stay'n Save)
Region: Canada > British Columbia > Kamloops
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#4 Family Hotel in Kamloops
#6 Romantic Hotel in Kamloops
#14 Business Hotel in Kamloops
Price Range: $98 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Accent Inn Kamloops 3*
Number of rooms: 83
Official Description (provided by the hotel):
Our Accent Inn Kamloops hotel is the perfect accommodation for your Rockies Stopover. Situated in British Columbia’s wide-open ranching country, Kamloops is known as BC’s ‘Friendliest City’ so our friendly Accent Inn fits in very nicely. Our Kamloops hotel is located just off Highway #1, and a quick drive up the hill from vibrant downtown Kamloops. And there’s plenty of great restaurants and shopping within walking distance. Surrounded by so much natural splendor, you’ll want to stay a bit and take advantage of our BC Wildlife Park and Golf packages. ... more   less 
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Also Known As:
Accent Inn Kamloops Hotel Kamloops
Accent Hotel Kamloops

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