This review is a few weeks overdue. We stayed at the hotel on both arrival and departure for our trip to British Colombia. The staff was helpful, kind and very attentive and go out of their way for every guest. We appreciated this on our stay on arrival. We were early so our bags were put into our room, extra towels and blankets arrived without being asked as we had our 16 month old son with us. The staff taking care of the pool and those in the restaurant were so considerate of our extended family, and our son. However, we were completely overwhelmed by the consideration shown us on our departure stay when our son injured himself just prior to check-out, breaking his collarbone and needed to go to emergency. Everything was attended to and our stay extended to minimize any additional concerns so we could care for our baby. The staff went out of their way to bring our son meals and fresh fruit, and a signed get well card, just out of concern and kindness (his injury was not related to the stay at the hotel). Not only is this hotel a great place to stay, the staff is professional and goes the extra mile to ensure their guests have a great stay. As a regular traveler, this is a rare find! Thank you Four Points Kelowna!
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- Also Known As:
- Four Points By Sheraton Kelowna Airport Okanagan Valley