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“So many good things to say!”

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Four Points by Sheraton Kelowna Airport
Ranked #2 of 34 Hotels in Kelowna
Certificate of Excellence
GreenLeadersSilver level
Reviewed 15 August 2017

This review is a few weeks overdue. We stayed at the hotel on both arrival and departure for our trip to British Colombia. The staff was helpful, kind and very attentive and go out of their way for every guest. We appreciated this on our stay on arrival. We were early so our bags were put into our room, extra towels and blankets arrived without being asked as we had our 16 month old son with us. The staff taking care of the pool and those in the restaurant were so considerate of our extended family, and our son. However, we were completely overwhelmed by the consideration shown us on our departure stay when our son injured himself just prior to check-out, breaking his collarbone and needed to go to emergency. Everything was attended to and our stay extended to minimize any additional concerns so we could care for our baby. The staff went out of their way to bring our son meals and fresh fruit, and a signed get well card, just out of concern and kindness (his injury was not related to the stay at the hotel). Not only is this hotel a great place to stay, the staff is professional and goes the extra mile to ensure their guests have a great stay. As a regular traveler, this is a rare find! Thank you Four Points Kelowna!

Room Tip: All rooms were quiet, no noise from main highway or airport
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  • Stayed: July 2017, travelled with family
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Thank APJ300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 - 53 of 462 reviews

Reviewed 14 August 2017

Very convenient - Will drop off and pick up with the shuttle. Rooms clean and comfy- Need any help just ask the wonderful staff. A wonderful place to leave your car while you travel. Eating places close by

Stayed: February 2017
Thank Betty H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce M, Front Desk Supervisor at Four Points by Sheraton Kelowna Airport, responded to this reviewResponded 18 August 2017

Hi BETTY!

Thank you so much for your glowing review of our property! We are happy to hear your experience with our staff in the hotel was so positive, and that you got to take advantage of our Rest & Jet Package. We look forward to your next visit with us!

Best,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

I really enjoyed my stay at this Sheraton. Although it is literally across the street from the airport, I did not hear one plane. My double queen room was spacious except for the unfortunate bathroom door placement - it kept swinging and hitting my arm as I was in front of the mirror blow drying my hair. Double blackout blinds were a nice touch! Restaurant/Lounge is good, fitness room and pool were bright and clean. Front end staff was very helpful and kind. Shuttle service guys were awesome, especially John ;) I like the complimentary shuttle service and it was a big part of the reason I chose this hotel. Across the street is Dairy Queen, Nester's Market, Tim Hortons with more development on the way. In the parking lot of the hotel is a Starbucks - oh yeah... complimentary computers to use, lots of space in the lobby to tuck yourself away and read or relax. Baggage storage until my plane left mid evening was very much appreciated. As a woman travelling alone, I felt very safe.

Room Tip: I stayed on the parking lot side and it was perfectly quiet as the rest - all good!
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  • Stayed: August 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank J2Deluca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

We stayed here while on our way to Victoria. The hotel is new and staff who checked us in was very friendly and helpful. Room was clean and we enjoyed our brief stay at this hotel. The hotel is conveniently located and close to the airport.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Junaid A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2017

I stayed at the Sheraton while on a business trip to Kelowna. The hotel has nice decor and the rooms are clean and appealing. The restaurant in the hotel is really good and provides a nice variety of meal options. I walked from the airport to the hotel as it was only a 5-10 min walk.

  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Kman K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017

I was traveling on business to UBCO and this hotel is so close its almost on the campus. All the things that matter most are excellent: the service is top notch, it's exquisitely clean, the prices are competitive, the restaurant is good, and there is a very good free airport shuttle which will also take you to the UBCO campus.

This hotel is pretty far from anything so if you want to go anywhere other than the University or the airport, you will have to drive. I wanted to see a bit of town and this hotel is quite far from the town and lake. I took a cab to a restaurant near the lake for dinner and the cab fare was $40 there, $40 back. So my $30 dinner actually set me back $110. There is a Starbucks and a Tim's within a very short (1 minute) walk but if you are there for a while and get tired of eating at their restaurant, you will need to either rent a car (they have rental cars right at the hotel) or take a very expensive cab ride both ways.

A small annoyance was that they don't offer bottles of shampoo or conditioner. These are dispensed from a wall-mounted dispenser in the shower. These came into vogue a few years ago and then were quickly abandoned by the hotel industry for good reason. The conditioned always gets gummed up so using it requires unblocking the clogged dispenser. If you are bathing a small child the tub, its impossible to keep a hand on the child and get some shampoo or body wash. Its been a few years since I had one that small but I well remember the safety issue this causes. If you are traveling with a small child whom you will need to bathe, you'll probably want to bring your own shampoo and soap to avoid having to do bath time contortions.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Service
Thank RainingAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce M, Front Desk Supervisor at Four Points by Sheraton Kelowna Airport, responded to this reviewResponded 4 August 2017

RAININGAGAIN,

We are super happy that you had a positive experience at our hotel. From our staff to our services we provide we want to make sure you're delivered the best visit to Kelowna possible! We completely understand that our location may not be the most ideal for exploring the downtown core, please know we are trying our best to accommodate guest to explore and have a complimentary shuttle that runs every two hours. Hopefully on your next trip back, we can get you a cheaper alternative to explore more of Kelowna!

Thank you again for staying with us and we look forward to more visits from you!

All the best,

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Reviewed 27 July 2017

The best hotel we stayed at in are two week holiday. Excellent front desk reception at check-in, excellent room, good restaurant. Located close to Kelowna airport. Excellent wireless internet and free parking

Room Tip: Use Trip Advisor
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  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Henry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Kelowna Airport

Address: 5505 Airport Way, Kelowna, British Columbia V1V 3C3, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Kelowna
Price Range: $174 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Kelowna Airport 3*
Number of rooms: 120
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Also Known As:
Four Points By Sheraton Kelowna Airport Okanagan Valley

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