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“A very nice DT location”

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Best Western Dorchester Hotel
Ranked #6 of 18 Hotels in Nanaimo
GreenLeadersBronze level
Reviewed 3 September 2011

This is probably the nicest Best Western I've stayed at. Great location and modern rooms with a historic flare. I stayed in a Harbor view room and it was a great size with beautiful view. Quiet rooms and only a 5 minute walk to the water. Plus right in a cute shopping area with cafe's restaurants and lots to do.

  • Stayed: September 2011
    • Value
    • Location
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Thank Cgyguy30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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504 - 510 of 584 reviews

Reviewed 1 September 2011

We stayed at the Dorechester from Aug 25-30/11. What a beautiful hotel!! Staff at front desk and in the restaurant were wonderful!!! Loved the room with the view of the Harbour!! I was so shocked to read the bad reviews of this hotel. We had a nice sized room, was very clean. We almost didn't stay here because of the reviews but so so glad we decided to stay. Beautiful city, this was the first time we were on the Island and hopefully get another chance to go back.

  • Stayed: August 2011, travelled with friends
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Thank Lori1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this reviewResponded 8 September 2011

Thank you for letting others know about your recent experience at our hotel. It is great to hear that your stay was up to your expectations and that our staff took such good care of you.

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Reviewed 25 August 2011

The big minus of this hotel are the beds. We woke every hour due to the harness of the bed. It is unfortunate because everything else in the room was acceptable. for a hotel of this class.

  • Stayed: August 2011, travelled as a couple
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3  Thank gdl_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this reviewResponded 26 August 2011

Thank you for letting me know about your stay. I regret to hear that you found the bed too hard, however that is usually a personal preference. Our hotel beds are major quality brands used throughout the hospitality industry. I apologize that you did not find this to your comfort. I'm glad though to see though that our staff gave you the expected great service. Thank you for your feedback.

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Reviewed 22 August 2011

This motel does not have swiming pool, internet is limited to 1/2 hour and does not provide breakfast. I would not recommend.

  • Stayed: August 2011, travelled with friends
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2  Thank Carlose1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2011

We stayed for one night before taking the seaplane back to Vancouver the next day.

The staff were wonderful, and really went the extra mile, and the location was exactly what we needed - close to a car rental office so we could drop off our vehicle and handy for the harbour.

That said - despite a claim that the rooms had been recently refurbished, they looked a bit dated - and the slats on the (noisy) A/C unit were broken. There was an nuisance factor that the only lift was out of service during our stay - so I (as soneone who has knee problems) was grateful that we were on the second (UK first) floor, as we had to use the stairs - even when bringing up heavy luggage!

Overall, the hotel is clean and comfortable, and the staff take it to the next level - especially the wait staff in the dining room. We would be happy to stay here again

Room Tip: ask for a harbour view room if possible - to see the seaplanes come and go (you will hear them anywa...
See more room tips
  • Stayed: August 2011, travelled as a couple
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1  Thank CarolynUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this reviewResponded 22 August 2011

Thank you for sharing with others. Yes, unfortuantely a belt broke on the elevator door mechanism during your stay, however it was repaired the following day after the technician replaced some parts. It is great to hear that our valued staff made your stay enjoyable. Thanks again for sharing.

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Reviewed 11 August 2011

This has to be THE smallest room that I've ever stayed in !

PLUS there were NO parking spots in the TWO parking lots that were supposed to be for the hotel, so we had to park on the street in a not so great looking neighborhood!

Would not stay here again!

  • Stayed: August 2011, travelled as a couple
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3  Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this reviewResponded 24 August 2011

Thank you for sharing your experience. The room type that you booked is our lowest priced guest room and reflects the historic charm of that part of the building dating back to 1887. I would suggest that on a future visit you may wish to book a Harbour View room or Suite. These are much larger, ( and higher priced) and may suit you better. Thank you again for letting us know about your stay.

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Reviewed 1 August 2011

The hotel has good value for money and good location.
The room was clean and the bed confortable.
The parking was full but they refund the price of the public parking lot across the streat.
Wifi is free and there are free internet computers in the lobby.
Breakfast was good.

  • Stayed: July 2011, travelled with friends
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Thank Stefano1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Dorchester Hotel

Address: 70 Church St, Nanaimo, British Columbia V9R 5H4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#3 Green Hotel in Nanaimo
Price Range: $130 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Dorchester Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST WESTERN Dorchester Nanaimo Hotel is conveniently located in the heart of downtown Nanaimo over looking picturesque Nanaimo Harbour. Our charming heritage boutique-style hotel is decorated in a style that blends old world class with modern conveniences to make your stay at this Nanaimo hotel a comfortable and memorable one! ... more   less 
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Also Known As:
Best Western Nanaimo
Nanaimo Best Western

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