Hotel desk staff seriously SCREWED UP and put a couple of strangers in MY room! This happened while I was out of MY room, biding my time between a wedding and the start of the reception. I nearly had a heart attack when I opened the door to MY room and saw a man sitting calmly on the sofa in MY room. A woman was lying on MY bed! Who are these elderly people??? They looked suspiciously like the bride's grandparents .....what are they doing in MY room?
The hotel staff did not take responsibility for their error, consequently the manager told me that I MUST HAVE LET THESE PEOPLE INTO MY ROOM! I nearly died of fright and got nothing but brushoffs and rudeness in return. Stay away!
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