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“perfect midweek getaway”

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Best Western Dorchester Hotel
Ranked #6 of 18 Hotels in Nanaimo
GreenLeadersBronze level
Reviewed 29 July 2010

my husband and i recently stayed at the dorchester for a little midweek getaway.booking in advance online brought the price down alot.i emailed and requested an early checkin and was given a room at noon when we arrived.the location is great,across the street from ocean walkway where you can walk for an hour.harbour view restaurants and coffee shops.you are right down town so there are lots of little shops.we had asked directions to walk the the keg eatery from front desk staff member and one of the employees joe said he was going home and would gladly drop us off on the way.what customer service, thanks joe. there is a lovely rooftop terrace with lots of seating areas and flowering plants.we took wine and glasses up and had a nice time enjoying the sunset.we will definately come again....

  • Stayed: July 2010, travelled as a couple
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Thank peggy34bc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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531 - 537 of 580 reviews

Reviewed 22 July 2010

Reserving by telephone was a bit challenging, speaking with a call centre agent who wasn't very familiar with the area. But eventually, she found us a great price and we were on our way. Unfortunately, it seemed she mis-heard the spelling of my email address, so i never received a confirmation.

But the front desk clerk was very friendly and helpful -- he found our reservation quickly. Check-in was quick and pleasant.

The parking lot was very small, but we were able to get a spot, and it was free. Our vehicle suffered no damage or vandalism in the lot overnight.

The room was very small, the queen-sized bed taking up most of the available floor space. Indeed, we had to almost turn sideways to walk between the bed and the furniture. The TV was a nice LG flatscreen, but we didn't use it. The air conditioning unit was wall mounted above the door and kept the room at a comfortable temperature. The washroom was very nice, new fixtures, including a shower head mounted high enough that i didn't have to duck my head under it.

Dinner in the restaurant downstairs was very good, even though we arrived very near closing time. Our meals were delicious, service was great, and value was excellent.

  • Stayed: July 2010, travelled as a couple
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Thank billandpatricia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2010

I found the staff very helpful, reccomended an amazing sea side restaurant the night we arrived on mothers day, on the day we left they printed a copy of the ferry services and helped explain how to get there excellent experience

  • Stayed: May 2010, travelled with family
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Thank troyandnicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2010

This 'boutique style' hotel is my favorite because: the staff are fantastically pleasant and helpful; the rooms are comfortable and attractive, especially the ocean-view ones; the prices reasonable; the location is unbeatable - the sea-walk across the street, 'old town' heritage sites within 10 minute walking distance, a wonderful new theatre in the next block; shopping centre 2 minutes drive, or easy walk. The Dorchester rates 10 out of 10 in every category, including the restaurants where the breakfasts are amazingly good! I haven't tried the other meals there.

  • Stayed: April 2010, travelled solo
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Thank carlar2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2010

I was weary to stay here because a previous review had mentioned bedbugs and I have become extremely anxious about bedbugs given BC's outbreak around the olympics. I checked a few rooms at the suggestion of the staff and was pleased to find no trace at all of any bedbugs. We also were able to get a good price based on staying a few nights.

Overall, the rooms were very clean, the staff--both at the front desk and in the restaurant--were exceptionally kind and hospitable (more than almost anything other place I have stayed). Funny how far that one aspect goes in an overall impression.

It is a beautiful location in the heart of a character part of the downtown.

  • Stayed: February 2010, travelled with family
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Thank eau2water
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, manager at Best Western Dorchester Hotel, responded to this reviewResponded 13 April 2010

Thank you for letting us know about your recent stay at our hotel. This historic hotel is constantly undergoing improvements with the new ownership. Currently all of our guest rooms are being installed with Air Conditioning and this should be completed by May 2010. We were also recently upgraded to a AAA/CAA 3 Diamond rating. We hope to be of service again next time you visit Nanaimo. Thank You.

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Reviewed 6 December 2009

Uncomfortable beds, tiny rooms, paper thin walls, no room service, NO COMFORT. Would never stay there again...

  • Stayed: December 2009, travelled as a couple
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7  Thank DeeBC_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2009

Restored hotels are at the top of our list for getaway weekends...this one will stay at the bottom of our list. The decor,staff, and location were impressive... while the room size, food, and parking were lacking. We paid $150 per night for a queen bed in a tiny room with no air conditioning. Opening the windows also let in the sound of squawking seagulls and harbor planes....in the wee hours of the morning. By tiny room I mean it was hard to walk around the bed without turning sideways. We came home early to watch a pay per view movie...but were told there were too many users on the system, so no movie. We are aware that these issues are considered part of the charm of a restored building, which we could have easily accepted had the price been lower.

  • Stayed: August 2009, travelled as a couple
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6  Thank wanderfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, manager at Best Western Dorchester Hotel, responded to this reviewResponded 13 April 2010

Thank you for your comments about your stay at this hotel. Being a historic building under new ownership there were opportunities to improve. Last year a new elevator, this year completing the air conditioning for all of our guest rooms which should be done by May 2010. As well, our AAA/CAA rating was increased this spring to a 3 Diamond. I hope that you will give us another opportunity to serve you. Thank You again for your review.

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Additional Information about Best Western Dorchester Hotel

Address: 70 Church St, Nanaimo, British Columbia V9R 5H4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#3 Green Hotel in Nanaimo
Price Range: $127 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Dorchester Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST WESTERN Dorchester Nanaimo Hotel is conveniently located in the heart of downtown Nanaimo over looking picturesque Nanaimo Harbour. Our charming heritage boutique-style hotel is decorated in a style that blends old world class with modern conveniences to make your stay at this Nanaimo hotel a comfortable and memorable one! ... more   less 
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Also Known As:
Best Western Nanaimo
Nanaimo Best Western

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