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All reviewschurch streetolder hoteldowntown nanaimoharbour viewparking lot isqueen bedgreat viewfront desk staffcentral locationone night stayvancouver islandworcestertheatreferryvictoriabcshampoo
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583 - 588 of 617 reviews
Reviewed July 13, 2007

Stayed here several days while attending a conference. Room was fine, staff very friendly & helpful.

  • Stayed: May 2007, travelled on business
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Thank DEAToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 5, 2007

Had a great experience. Friendly helpful staff and a great dining room with seafood specialty. Also had some shops such as a hair salon and oxygen spa on site. I read some of the reviews in past and was pleasantly surprised, apparently the building has new ownership and management. Great Job on the renovations that were just completed. I was told they spent $1 million on upgrades. They also have bicycles available free of charge for exploring the harbour paths. Wow, what a great feature, we enjoyed the bike ride and returned exhausted to have a drink in the nice lobby lounge. Very pleased with our stay.

  • Stayed: June 2007, travelled on business
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1  Thank chimo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 12, 2007

We have been stay here once in 2005, we like this one mostly the view and convenience. The stuff was friendly at time and room was quite. So this time when we came back from Tofino we headed nowhere to this hotel, and guess what? The front desk stuff was rude, and he never smalls to no one. Finally we got the room 206 but it actually the 106 since the hotel were on renovation and the room number has been rearranged, but you know what? NO ONE told us as at check-in. And we were told the room has the 'ocean view' at check-in, but when we get into the room we realize that you can only see the ocean by put your head out the window. Plus, the complimentary WIFI was deadly SLOW, I can hardly get the full web page loaded before I get the timeout from the browser.
If you don't have anywhere to stay, pick this hotal, otherwise, avoid it.

  • Stayed: April 2007, travelled with family
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5  Thank Cipherworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 23, 2006

yes, the view on the harbour is excellent BUT you can get the same view from at least another major hotel in the same area of the city and without the inconveniences of this very small and badly serviced hotel.
forget the parking, it is a nightmare. From the parking, the access to the hotel lobby is another problem. You have to go around the block with your heavy luggages. Hopefully, it would not be by a rainy day.
Inside, it looks like a hotel of a below standard hotel, not at all what you would expect from a standard Best Western. It was my first bad experience with an hotel of this chain, mainly that this was the main reason to rent my rooms there.
The service at the reception was to say the least unwelcoming by someone who was... replacing someone who had left recently and who had enough on his plate and make you feel bad about that.
Nothing to make me come back and recommend this hotel. When l read the other reviews, l feel lucky though l did not get bitten by bed bugs....

  • Stayed: November 2006, travelled on business
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5  Thank gillis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 5, 2006

We stayed at the Dorchester for four nights last week and were very pleasantly surprised. After reading other reviews we weren't too sure what to expect. The only negative was the parking on one occasion, we returned late at night, with two sleepy children, and had to drive around for thirty minutes trying to find a parking place. We eventually had to settle on a lot by the harbour, but the hotel did reimburse us the $8 fee. We found the hotel clean, the staff friendly and courteous and the views of the harbour were wonderful! We didn't find it overly noisy either. The restaurant was very good for breakfast (though it usually took awhile to get every part of the order) and we had a lovely dinner on our last evening! The food and service was superb! The Chef even made proper chocolate sauce for our children's chocolate milk! First class!

  • Stayed: July 2006, travelled with family
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1  Thank Calgarykathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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