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Donnel P
Maple Ridge, Canada

One Night Stay

5.0 of 5 bubblesReviewed May 12, 2024via mobile
We’ve checked in to this hotel for a night in Nanaimo and was very happy with our stay. We got a room on the 12th floor with an ocean view. We also had the best view for Northern Lights. The room was huge with a window-type AC and a King size bed. I am glad there’s no carpet in the whole suite and bathroom was spacious and very nice. Staff was friendly and accommodating. Parking fee is $9 per night. The location of this hotel is a winner. It’s in the downtown and by the waterfront and close to ferry terminal. This hotel is highly recommended.
Date of stay: May 2024
Trip type: Travelled as a couple
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David McQuinn, General Manager at Coast Bastion Hotel, responded to this review
Responded May 14, 2024
Thank you for the amazing review
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,415)
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Traveller rating
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All reviews minnoz restaurant great view front desk staff downtown nanaimo harbour view hotel restaurant great room business trip comfortable beds parkade conference elevator port theatre ian float ferry
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3 - 8 of 2,415 reviews
Reviewed May 4, 2024

We stayed on our way to Tofino. We booked a premium king with an ocean view. We were not disappointed. The room was newly renovated, furniture all new and the view exquisite.
The staff is warm, welcoming and helpful. The restaurant is very good and we enjoyed our salmon as well as our breakfast.
Our only regret was we didn’t stay longer.

Room tip: The Premium King Ocean View is worth it.
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Voyageur_787
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David McQuinn, General Manager at Coast Bastion Hotel, responded to this reviewResponded May 6, 2024

Thank you for those kind words.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 29, 2024

We have stayed at this hotel several times. This was the first time we have stayed at it since the renovations. We were in a King OceanFront room. The room was stunning! From the moment we stepped of the elevator you could feel the difference. The blue/watery theme really captured the Island feel.

The check in process was easy. The room was spotless. The bed was comfortable. We chose to bring food in because why waste that amazing view. Parking was secure.

We would highly recommend the newly renovated suites.

Thank you for an enjoyable getaway!

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Sherilee B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David McQuinn, General Manager at Coast Bastion Hotel, responded to this reviewResponded May 1, 2024

Thank you for celebrating the renovation! Its been a 4 year journey to get the renovation completed. At this point we're looking forward to inviting people into experience the work we've completed.

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Reviewed January 27, 2024 via mobile

I needed an operation at the local hospital and as I live north of Nanaimo I decided to stay at the Coast Bastion. What really struck me was the comfort of the room and the amazing service from all staff who helped me considerably especially on my departure post op

Date of stay: January 2024
Trip type: Travelled solo
Thank Cosmopolitan592282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David McQuinn, General Manager at Coast Bastion Hotel, responded to this reviewResponded January 29, 2024

Wow, thank you for the amazing review!

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Reviewed November 19, 2023 via mobile

We did a staycation for two nights and it was absolutely wonderful. From the service in setting up the reservation to checking in, to the spectacular room with even better views, to an amazing meal at Minnoz, everything was outstanding. Parking is easy and convenient. The restaurant and lounge are tremendous and the chef obviously knows the best planning and execution for the menu, located downtown near the amazing waterfront for walkway and views, and the streets around have such interesting stores and options. Cannot recommend it higher. Renovations planned will only make it better!

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Jim S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David McQuinn, General Manager at Coast Bastion Hotel, responded to this reviewResponded November 20, 2023

Thank you for the amazing recommendation!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 27, 2023 via mobile

Great service from Ian at the front desk, but other staff failed to mention that there was no parking available after charging me for space, were snarky - and when asked about parking claimed there were 300 spaces - despite knowing the hotel's portion were closed for resurfacing. Circled lot forever - finally parked to find a city issued ticket when I returned. Service sucked, closed access to lot required circumnavigating the region with luggage to find access., wifi was crappy and tv had no signal. Stay at the new Marriott across the street if you value time, service and a pleasant stay.

Room tip: Wait until the garage is repaired before trying to park here!
Date of stay: October 2023
Trip type: Travelled on business
Thank Erin N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David McQuinn, General Manager at Coast Bastion Hotel, responded to this reviewResponded November 1, 2023

Erin

I am sorry that you did not have a great experience and can feel your frustration about the parking experience. As I mentioned, both downtown hotels share the same lot and are struggling with the city taking one floor out for resurfacing. We normally have been able to manage the parking experience without issue, the night you were here the VICC had a large convention, and the city lot could not handle the volume. On November 10th the lot will return to normal. Again, please accept my apology for the parking insanity.

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