We booked the morning of and come out to Penticton. We checked in about 5:30, and as we walked into room had a call to ask if room was clean. I'd looked in the bathroom and saw the made beds and responded it seemed fine. Then we noticed the rug definitely hadn't been vacuumed. We picked up a few sunflower seed shells-and the whole rug looked quite dirty. I went to office to let them know, and there was only one woman manning the place. I had to wait ten minutes (it's high season and hotel is full-they really need more staff on). I let her know carpets hadn't been vacuumed and she asked me if I wanted it done. I said that would be nice-we were going out to dinner and would be back late. It was never done-I find it odd to be paying well above $200 for a room that wasn't vacuumed and a hotel where they didn't seem to have enough staff to do it. Everything else seemed good-the facilities, breakfast was awesome, etc. but I'd agree with another reviewer who stated this hotel isn't run up to Best Western's usual standard!
- Official Description (provided by the hotel):
- For 38 years, the Best Western Inn at Penticton remains a motel style resort for every traveler. Whether you are staying with us for business or pleasure, you will appreciate our contemporary, rooms designed with your comfort in mind. The needs of our valued guests is our primary focus, which is why we offer quality furnishings and numerous amenities to suit our guests' every need. Most of our guest rooms overlook a large, beautifully landscaped courtyard with an outdoor pool & sundeck, guest barbecues,and children's playground. Our indoor swimming pool and whirlpool, in a lush tropical setting, offer unparalleled fun and relaxation. We include our full breakfast each morning 7am-10am for registered guests each morning. We are dog friendly! Please contact us directly for information on booking a dog friendly room. We also offer free parking,free WI-FI, and much more! Whether your stay is for business, or for pleasure, our staff is continually working to exceed all expectations. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Inn At Penticton Hotel Penticton
- Best Western Hotel Penticton
- Penticton Best Western
- Best Western Penticton