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All reviewsoutdoor poolthe breakfast areaplayground equipmenthot tublarge courtyardbreakfast was excellentskaha lakeplay areafree breakfastno elevatormotel stylebbq areahot breakfastfront desk staffyogurtpull out couchtables and chairs
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Reviewed August 10, 2012

Since Frosty 9999 summed pretty much everything up...a good place to stay....but it's not cheap. Kids thought it was great to have two pools. Breakfast was very good ....every place should have waffles. Skaha beach was really nice but they should rent volleyballs ...(unless they do and I didn't know where to look). Penticton is a nice town.

  • Stayed: July 2012, travelled with family
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Thank shadfax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 28, 2012

We would first like to thank you for your review of your recent stay at our property! We are glad to know you had an enjoyable experience and enjoyed all the amenities we have to offer our guests. Our outdoor courtyard and pool areas as well as our deluxe continental breakfast are things we take great pride in being able to provide for our valued guests, and we are pleased you were able enjoy all our facility has to offer.

We thank you for your business and we hope you will make a return visit on your next trip to Penticton!


Kind Regards,

Betsy Hogg
General Manager

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Reviewed August 7, 2012

We spent one night at this hotel on our way back through Penticton. Having stayed at the Ramada on our way through, and whilst ok it was nothing special, we decided to try the Best Western at the other end of town. The room is a good size, very clean and pleasantly decorated. The pool was a step from the room. The staff were very helpful. The bed was very comfortable. A good decision and a good nights stay!

  • Stayed: July 2012, travelled as a couple
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Thank nlm123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 28, 2012

We would first like to thank you for your review of your recent stay at our property! We are glad to know you had an enjoyable experience and enjoyed all the amenities we have to offer our guests. We will be sure to pass your comments with regards to staff on to our team members, as they love to hear your feedback!

We thank you for your business and we hope you will make a return visit on your next trip to Penticton!

Kind Regards,

Betsy Hogg
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 6, 2012

My wife, son, father and I just came back from a wonderful week at the Best Western. Many others have explained the amenities offered, so instead of repeating them over and over I will just state my opinion about the hotel and area. The location is fine, close to Skaha beach, but still a drive if you are hauling coolers, floaties, beach bags, lawn chairs, etc with you. We hit both Skaha and Okanagan Lake (which is definitely a drive away), and preferred Skaha. The water is calmer, the wind lighter, and it feels comfortable and relaxing. The Okanagan side is more lively, with all the motels right across the street, restaurants and shops nearby, but a rockier shoreline and choppier water.
This hotel has been in Penticton for what seems like forever. I remember walking by it 40 years ago, and it has always been seen as a step above the many other motels in the area. The service, amenities, and staff did not let us down on this trip. The rooms are clean, comfortable, and reasonably new, with only the bathroom looking like it could use a little updating. Having both an indoor and outdoor pool is fabulous, and my family took full advantage of both, along with the indoor hot tub.
Our mornings were helped along by the wonderful free continental breakfast. The staff were attentive and friendly, and the food was good, very similar to other Best Western continental breakfasts. After that, we were off to the beach or taking a drive to visit some of the many fantastic wineries in the area. Most days were spent on the absolutely gorgeous beaches, soaking up the sun and enjoying the view.
After coming back from the beach and having a nice shower, our nights were spent sitting on a table in the courtyard, firing up one of the charcoal bbq's, and cooking a great meal. There is a gas grill available as well, but using a charcoal grill while meeting many different people from all over was one of the best parts of the trip. I mean you're on holidays, slow down, enjoy yourself and meet some interesting and entertaining people! The hotel is very family friendly, with kids running around or playing on the slides, gliders, etc. Being family friendly, it quieted down about 10 pm, and we were never disturbed or woken by noise.
One peeve I did have was the number of dogs running around. I have a dog, but left him at home with family. I love dogs, and most people were courteous and picked up after their pooches. Unfortunately, the rule about being on leash was never enforced. Dogs were running loose all over the place, and this lead to dog crap being left in the grass, and little kids running through it. Please, keep your dog on a leash and clean up after it. This is not the staff's fault, and I felt bad when I saw a staff member having to clean up dog crap because of lazy owners.
Overall, the stay was excellent, the price was a little high, but the amenities were top notch. Pentiction seems a bit like the town BC forgot. Kelowna and Vernon seem much more modern, but Penticton seems to have that faded gentility. It may be a bit worn and tattered around the edges, but it is comfortable. Watching people cross Lakeshore Drive to get an ice cream, or carrying a floatie from their motel to the beach, always makes me think of a simpler time when it wasn't all chain restaurants and giant RV's.
Thanks, Best Western and Penticton for giving us a trip down memory lane.

Room Tip: First floor has a better chance of getting a courtyard table.
  • Stayed: August 2012, travelled with family
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3  Thank Frosty9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 7, 2012

We would first like to thank you for your kind review! We are glad to know that you enjoyed all that we have to offer here at our property. We appreciate your comments with regards to our grounds, our amenities, and our staff. We will be sure to pass those comments on to our team members. Penticton is known for our gorgeous beaches, and we are very happy that you were able to enjoy Skaha Beach just a couple of blocks down the road from our location. There are many, many people who bring their pets with them on vacation, and we are always sure that we have at least one staff member keeping an eye on the courtyard for this exact concern. We will continue to be diligent in our efforts to ensure that our courtyard is clear and that those pet owners are picking up after their furry friends!

We would like to thank you for your business and we hope that you will return to stay with us again in the near future!

Kind Regards,

Betsy Hogg
General manager

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Reviewed August 4, 2012

Me and my wife stayed here for 4 nights. This is a really comfortable, clean and nice place to stay in Penticton if you can afford it. This should however be rated higher up in tripadvisor, like within the top three hotels.
Pros:
Close to Skaha Lake, Penticton Buffet, Skaha Pharmacy, Walmart, etc. (withing 5-10 mins of walking)
Complimentary Breakfast, hot tub, indoor pool, outdoor pool, LCD HDTV 42'', DVD player available on request.
Friendly staff (Cole, Jasmin should be given raises!), computer and printer available for guest's disposal near reception, gym, virtual children's park inside (reminds me of Toys R Us of NYC) with all the nuts and bolts.
Clean, comfortable rooms, kitchen/kitchenette available on request.

Cons:
Price, Price, Price...
Not enough power outlets in the room
The bathroom was clean but the toilet was sometimes slow to flush.
Though breakfast is complimentary, more variety is needed in Breakfast menu

Room Tip: Choose upper rooms with kitchenette!
  • Stayed: August 2012, travelled as a couple
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Thank goldy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 7, 2012

We would first like to thank you for your kind review of our property! We are happy to know that your stay was comfortable and that you enjoyed the amenities provided at and around our location. We do our very best to ensure that all of our guests stay happy, and it is great to hear your feedback. We will be sure to take your comments with regards to staff performance and share them with the team members you've named.

We would like to thank you for your business, and we hope you will allow us to serve you again in the near future!

Kind Regards,

Betsy Hogg
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 3, 2012

We have been staying at the Best Western in at Pentiction for a week in the summer for approximately 30 years. It is like coming home! The rooms are a bit pricey but we enjoy the courtyard and meeting friends that also come for the same week. It is very family oriented.There is an outside pool as well as an inside pool and hot tub. The staff are always working to maintain the building and keep it in good repair. The rooms are clean and comfortable. They offer a continental breakfast in the mornings until 10A.M. which I wish they would extend until 11A.M. Preteens don't like getting up early after playing in the courtyard with friends after dark. There is a place to barbecue and a lot of guests make a lot of their own meals. My adult daughter grew up coming to the Best Western Inn at Penticton every summer of her life and still comes with us. I am sure when she has a family they too will come here.

  • Stayed: July 2012, travelled with family
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Thank Sandra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHogg, General Manager at Best Western Inn at Penticton, responded to this reviewResponded August 7, 2012

We would first like to thank you for your kind review! We are glad to know that we can provide a place for you and your family to come and enjoy your vacation year after year. Our courtyard area is put together every year with families and friends in mind, and we are glad to know that all of our amenities suit you and your family well. We will be sure to pass your comments with regards to our staff on to our team members, as they are always happy to hear positive feedback. We all work very hard to make sure our property is clean and comfortable and in good repair for our guests, and we are happy to know that our guests are seeing our continual improvements and renovations.

We would like to thank you for our business and we look forward to seeing you next summer!

Kind Regards,

Betsy Hogg
General Manager

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