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All reviews outdoor pool the breakfast area breakfast was excellent hot tub play area skaha lake free breakfast nice courtyard bbq area yogurt great for families front desk staff picnic tables great place to stay bed was very comfortable bit dated the ground floor
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Reviewed January 5, 2018

Waffle makers are excellent! Meat with breakfast changed during our stay so we were not bored. Attentive kitchen staff kept things stocked and clean. There is a pool / hot tub in a separate building. Was too cold (end of December) to walk outside to / from room and pool building. However, it looked nice...

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 941blaineb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly P, General Manager at Best Western Inn at Penticton, responded to this reviewResponded January 7, 2018

Thank you for taking the time to leave a review of your stay with us! Our entire team appreciates the 4/5 satisfaction rating! Our indoor pool & hot tub facilities are complete with large change room facilities including showers etc. We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 5, 2018

This hotel has been around for awhile but the rooms have been updated and it has great amenities. The staff are great, very helpful. The location is a bit out of the way, if you have a car with you that is not a problem though and the bus does stop right outside. Breakfast was hot and plentiful. There are a couple of restaurants within walking distance.

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Maxine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly P, General Manager at Best Western Inn at Penticton, responded to this reviewResponded January 7, 2018

Thank you for taking the time to leave a review! Our entire team appreciates your feedback and kind words! We all hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 30, 2017

Need new pillows but other then that another good stay except for our disrespectfully neighbors (room 202)..If you happen to read this...you knew full well when we made eye contact that we could hear your vocal sex romp yet after your cigarette proceeded to go back in and make sure you were within ear shot for round 2..lol...probably left the curtains open on purpose too..Trashy behaviour to say the least and thankfully our grandchildren had left.Please people have some class and self respect when staying in hotels..

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank jroses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly P, General Manager at Best Western Inn at Penticton, responded to this reviewResponded January 7, 2018

Thank you for taking the time to leave a review! Our entire team appreciates your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 30, 2017

We found the rooms to be very clean, surprisingly large. Even though its a cool walk in the winter as the facility is separate from the rooms, the Pool was nice and hot tub clean & HOT ! Very nice Breakfast set up, lots of items to chose from.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly P, General Manager at Best Western Inn at Penticton, responded to this reviewResponded January 1, 2018

Thank you for taking the time to leave a review of your stay with us! Our entire team appreciates your kind words and feedback! We wish you all the best in 2018 and hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 28, 2017

I never write reviews. However we have been at the BW Penticton for two nights, and have one more night left over the holiday break between Christmas and New Years. I can not say enough about the amazing staff at this location. The front desk team (Paige on nights, and I believe its Angela that's on days) have truly gone above and beyond to help ensure that our stay with our two children ages two and four has been far beyond our expectations.

We were kindly given the Tower Suite, a two story two bathroom, full ktichenette suite which could not have been more ideal for us. The layout allows us to put the youngest down for a nap during the day while not having to be quiet. And at night both kids can go to bed while we enjoy adult time - almost unheard of in a tyical hotel style room.

The onsite full breeakfast has also been fabulous. Cooked breakfast options and a full continental accompaniment means we start the day with full and happy bellies.

The only downside is having to get fully dressed in winter gear to get to the pool. But when thats all you have on the agenda for the day - then its really not such a hardship!

From the games and dvds for the kids, to the colouring printouts being delivered to our door, I truly can not say enogh good things about our stay. The beds are comfortable, and rooms clean, and the staff exceptional.

We will definitly be back - the staff are amazing and deserve recognition!

Date of stay: December 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Thebreezieone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly P, General Manager at Best Western Inn at Penticton, responded to this reviewResponded January 1, 2018

Thank you for taking the time to leave a review of your stay with us! Our entire team appreciates your kind words, compliments, and feedback! We wish you all the best in 2018 and hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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