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All reviews hooded merganser barking parrot lake view private beach west wing new tower patio bar starbucks coffee farmers market main street bit dated wine tour beds were comfortable king bed indoor pool naramata bench parkade
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Reviewed August 8, 2018 via mobile

This is a nice location with rooms facing the lake. We had a king room , which was clean and nicely appointed. The aircon was noisy and doesn’t have temp control.
Just on or off !! So it’s loud. Staff at check in were good . Room service bacon and eggs with Starbucks coffee was awesome! Nice lake front place for a one night stay .

Date of stay: August 2018
Trip type: Travelled as a couple
Thank joannp653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentictonLakeside, Manager at Penticton Lakeside Resort & Conference Centre, responded to this reviewResponded August 9, 2018

Thanks for your great review Joanne! We're so glad that you enjoyed your room, our friendly staff, and the delicious room service paired with some fresh Starbucks coffee. In regards to the aircon that you mentioned - Our A/C is geothermal which is one aspect of the Green Key program highlighting sustainable business practices in hospitality. Our front desk is able to troubleshoot any problems remotely if there are problems, but we're sorry if this had impacted your stay! We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 6, 2018 via mobile

Nice hotel on the lake
Valet only $5.00
Drinks very cheap
Great out side bar and restaurant
Central location on lake okanagon lake
Boat rentals at the hotel
Dog friendly
Breakfast buffet was only 12.00 but not that good

Date of stay: August 2018
Trip type: Travelled as a couple
Thank jimmyers4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentictonLakeside, Manager at Penticton Lakeside Resort & Conference Centre, responded to this reviewResponded August 9, 2018

Thank you for your great review! We pride ourselves in making sure our guests have an enjoyable experience through our reasonable and competitive prices. We're also happily not just dog friendly, but pet friendly - birds, cats, and all other fuzzy critters are all welcome to stay with us as well. We'll make sure to pass along your feedback to management in regards to the buffet as well. Cheers!

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Reviewed August 6, 2018 via mobile

Lovely resort located right on the bottom of Okanagan lake. We rented a king suite in the new tower. We had to request a change of rooms to obtain a view of the lake, but the room was beautiful. Breakfast was lovely overlooking the water, but was not included.

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank 917BillM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentictonLakeside, Manager at Penticton Lakeside Resort & Conference Centre, responded to this reviewResponded August 7, 2018

Thank you for taking the time to write this lovely review. We're so glad that you enjoyed the beautiful views from the West Tower and we're happy that we were able to help accommodate for you during your stay. We hope to see you again soon. Cheers!

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Reviewed August 1, 2018

We love coming here and this stay was no exception. I've read some of the negative reviews about this place and have never experienced any of them (loud noise coming from the bar and outdoor patio, poor service, people running around in the hallways, slamming doors). Maybe we've just been lucky, either way, we are happy customers. Service from check-in to check-out was efficient, friendly and done with a smile. We had a city view room which was fine. The new West Wing will be worth checking out. The Hooded Merganser, The Bufflehead (the views can't be beat), and The Barking Parrot all offer great service and good food. Call it pricey if you want but it's worth it. We didn't use the indoor pool or gym during this visit. The location is what keeps us coming back and will for a long time. Thank you to the staff for a great stay!

Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Nancy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentictonLakeside, Manager at Penticton Lakeside Resort & Conference Centre, responded to this reviewResponded August 7, 2018

Hi there, Nancy! Thank you for taking the time to review us. We're so glad that you've enjoyed all of your experiences with us - and we appreciate your visits. Yes, we do our best to accommodate for each one of our guests to make sure that they all receive the best quality service that we can provide. We're so glad that you enjoyed most of what the resort has to offer. We'll definitely make sure to pass along your kind comments to our staff. Can't wait until your next visit! :)

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Reviewed July 31, 2018

We stayed in their newer tower/building and couldn't have been happier. The location are for easy access to the waterfront and to the downtown core. We could see the beach and lake from our rooms. There are two towers and we stayed in one thT looked like it was brand new. Rooms were very well equipped and very modern with a cool balcony

Date of stay: July 2018
Trip type: Travelled on business
Thank Joel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PentictonLakeside, Manager at Penticton Lakeside Resort & Conference Centre, responded to this reviewResponded August 1, 2018

Hi Joel! Thanks for the fantastic review. We're so glad that you enjoyed the new West Tower of our resort and the beautiful views of Lake Okanagan. Hope to see you again soon!

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