We checked in and checked out the same day! Absolutely disgusting! There is no excuse for the filth in our room! There was no protocol posted for COVID safety measures and clearly cleaning was of no priority. Food in the oven and stove elements, fingerprints everywhere, sticky handles and knobs, stained pillows and pillow cases, stained furniture. The list goes on and on. I will say that the front desk did refund us for two of the three nights we had booked which was a nice gesture, but he refused to refund the first night when we arrived. There was no other room offered or cleaning service when we complained about the room. Needless to say we paid for another hotel that night as we were afraid to even sit down. Will never return! We will be here in Penticton monthly, if not weekly this year staying at various hotels, but this one will not be visited again!! I have way more photos, but only 10 can be posted

This was the noisiest stay I’ve ever had. The pipes were clanging all night. It was extremely loud and I barely got any sleep. The hotel did nothing to resolve this. The place is falling apart. There is also suppose to be coffee in room, of course there was nothing.