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sandyboates

Super Comfortable

5.0 of 5 bubblesReviewed May 17, 2022
My room had a great view of the mountain and ski hill. There is a walking trail to the main street of Rosland with great shops and a grocery store. My room was super comfortable, clean and newly renovated.
Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this review
Responded May 19, 2022
Hi Sandy. Thank you for your generous review of SureStay Hotel by Best Western Rossland Red Mnt. We are thrilled to hear that we exceeded your expectations and look forward to accommodating you again in the near future. We recommend looking into our Stay and Ski packages in the winter as Rossland specializes in winter activities. Don't overlook us for springtime getaways though as Rossland as spectacular views year round and excellent hiking trails.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (96)
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    11 - 16 of 96 reviews
    Reviewed April 22, 2022

    Second time I have stayed at this hotel.
    Very clean bright rooms.
    Beds comfortable, easy access to ski hill and town Main Street.
    Staff very friendly and help full.
    Would definitely recommend this hotel.

    Date of stay: April 2022
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank Karl N
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded April 22, 2022

    Hi,
    Thank you for taking the time to review your stay with us.
    I'm pleased you enjoyed your stay the first time and came back for another. I hope we see you again soon, maybe during the summer months for some hiking and biking?
    Thank you!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed March 13, 2022

    comfortable & clean & Rooms smelled good , beds were comfortable Traveled for medical reasons for Trail hospital Price was reasonable Distance to the hospital was a bit further than we would have liked

    Date of stay: March 2022
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank gpjsunshine
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded March 15, 2022

    Hi,
    Thank you for taking the time to review your stay.
    I'm pleased you found your room to be clean and comfortable as we place a priority on that. I hope we see you again.
    Thank you!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed February 6, 2022

    There isn't alot of accomodation in Rossland and this had the best price point but even as a BW member I though it was quite a lot, for essentially a motel. The alarm clock hadn't been turned off so we were woken at 6am. Room was clean and bed comfortable, and it was quiet.

    Date of stay: February 2022
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank Chris D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded February 8, 2022

    Hi Chris,
    Thank you for your review.
    I'm pleased you found your rooms to be both clean and comfortable which are two of the most important goals we have for providing accommodations to our guests. My apologies for missing the alarm as we are meant to reset it any time a guest checks out to avoid that exact issue. I hope we see you again soon!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed September 14, 2021

    Enjoyable stay. Wifi works well and it is in a quiet location. Hotel staff are professional and helpful. Overall a good value. I was traveling through the area on business and this hotel proved to be good value for a one night stay.

    Date of stay: September 2021
    • Trip type: Travelled on business
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank rturner747
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded September 14, 2021

    Hi,
    Thank you for your review.
    Your feedback is appreciated, especially concerning our staff. I hope we see you again soon.
    Thanks!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed September 3, 2021

    this is the second time we've stayed here during covid, so we didn't get the full deal of what we normally would receive, but the rooms were clean and comfy, which is really what you want when you're travelling. The bagged brekkies were meh, so I look forward to not having those in future.

    Date of stay: August 2021
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank Anne B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded September 5, 2021

    Hi Anne,
    Thank you for taking the time to review your stay.
    I'm pleased to hear you found our hotel clean and comfortable and came back for a second stay. We look forward to being able to welcome you again when the times comes and we are able to safely and properly open up our services completely.
    Thank you!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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