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Marty
Calgary, Canada

Great clean place to stay on your travels

5.0 of 5 bubblesReviewed Jul 2, 2022
Hotel's Favourite
It’s newly renovated and everything is nice and new. Beds are comfortable and the AC works well. We always stay here when passing through town on our travels. Very quiet as well which is nice you don’t hear the traffic which I was nervous about.
Date of stay: June 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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      Location... location ....location....Ski to your door, enjoy your private hottub, relax by the fire with mountain views.
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      Reviews (96)
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      All reviews ski hill price was reasonable easy access only negative big tv water pressure main street grocery store red mountain resort motel beds town trail mtn mountains
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      9 - 14 of 96 reviews
      Reviewed June 13, 2022

      Surprisingly decent hotel compared to other sure stays on the area, nice renovation recently done, good water pressure, big tv to watch the game. Only downfall far away from downtown, no restaurants near by.

      Date of stay: June 2022
      • Trip type: Travelled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Best Western
      Thank Chad C
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon S, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded July 11, 2022

      Hi Chad,
      Thank you for your review.
      Our aim is to provide a clean and comfortable stay for all of our guests. We are just out of the main part of Rossland which I think gives us a bit of privacy and put us closer to the ski hill and some nice biking too. I hope we see you again soon!
      Guest Relations Manager

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed May 17, 2022

      My room had a great view of the mountain and ski hill. There is a walking trail to the main street of Rosland with great shops and a grocery store. My room was super comfortable, clean and newly renovated.

      Date of stay: May 2022
        • Value
        • Location
        • Sleep Quality
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        • Cleanliness
        • Service
      Review collected in partnership with Best Western
      Thank sandyboates
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded May 19, 2022

      Hi Sandy. Thank you for your generous review of SureStay Hotel by Best Western Rossland Red Mnt. We are thrilled to hear that we exceeded your expectations and look forward to accommodating you again in the near future. We recommend looking into our Stay and Ski packages in the winter as Rossland specializes in winter activities. Don't overlook us for springtime getaways though as Rossland as spectacular views year round and excellent hiking trails.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed April 22, 2022

      Second time I have stayed at this hotel.
      Very clean bright rooms.
      Beds comfortable, easy access to ski hill and town Main Street.
      Staff very friendly and help full.
      Would definitely recommend this hotel.

      Date of stay: April 2022
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Best Western
      Thank Karl N
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded April 22, 2022

      Hi,
      Thank you for taking the time to review your stay with us.
      I'm pleased you enjoyed your stay the first time and came back for another. I hope we see you again soon, maybe during the summer months for some hiking and biking?
      Thank you!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed March 13, 2022

      comfortable & clean & Rooms smelled good , beds were comfortable Traveled for medical reasons for Trail hospital Price was reasonable Distance to the hospital was a bit further than we would have liked

      Date of stay: March 2022
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Best Western
      Thank gpjsunshine
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded March 15, 2022

      Hi,
      Thank you for taking the time to review your stay.
      I'm pleased you found your room to be clean and comfortable as we place a priority on that. I hope we see you again.
      Thank you!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed February 6, 2022

      There isn't alot of accomodation in Rossland and this had the best price point but even as a BW member I though it was quite a lot, for essentially a motel. The alarm clock hadn't been turned off so we were woken at 6am. Room was clean and bed comfortable, and it was quiet.

      Date of stay: February 2022
        • Value
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        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Best Western
      Thank Chris D
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon Schroth, Owner at SureStay By Best Western Rossland Red Mountain, responded to this reviewResponded February 8, 2022

      Hi Chris,
      Thank you for your review.
      I'm pleased you found your rooms to be both clean and comfortable which are two of the most important goals we have for providing accommodations to our guests. My apologies for missing the alarm as we are meant to reset it any time a guest checks out to avoid that exact issue. I hope we see you again soon!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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