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piercetd
Frederick, Maryland

Excellent Customer Service

5.0 of 5 bubblesReviewed Jan 14, 2016
Although we never made it to our destination, I am writing to say that this motel has excellent customer service! They were willing to work with us and would have gladly accommodated us if they could have. I would recommend this hotel based on the service I received. Hope to stay there next time we are in the area
Date of stay: January 2016
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviews (43)
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12 - 17 of 43 reviews
Reviewed September 9, 2015

We stayed here quite a few years ago, but the suite we were in this time was clearly newly renovated. Very clean, comfy beds, but a very small space. Maybe too much furniture for a small room. Very friendly and hospitable proprietor. The only issue we had was with a lack of hot water. Not enough for two 5 minute showers back to back. Not a real problem in the summer, but anyone coming for a ski holiday might think differently.

Room tip: I'm not sure whether all rooms have been updated/renovated, but Room 11 was great.
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Waxer_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 19, 2015

We had a family unit (2 bedrooms) with a full kitchen. The suite was basic, yet everything a budget travelling family could ask for: super clean, well laid out, great internet connection, and the kitchen had all the dishes and pots you could ask for. The owners were hard working and kind, and tried hard to please if we needed anything. The best part was the beds. They appeared to be brand new mattresses, and I can't remember when I had a more comfortable sleep.

Date of stay: July 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Isabel M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 30, 2015 via mobile

We stayed at the Rossland Motel for two nights. It's a basic & clean motel. The rooms are clean and the kitchenette was well stocked. There is a hot tub, laundry facilities and BBQs. There was a common area to sit outside that also had a hammock. The owners were nice and hard working.

Date of stay: July 2015
Trip type: Travelled with family
Thank MasMacho
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 20, 2015 via mobile

The Rossland Motel is perfect for anyone on a budget. The 2 bedroom unit we had was clean and spacious enough for 2 couples. The kitchen had the basics required to cook breakfast lunch and dinner plus a wine opener:) The communal hot tub was clean and a perfect 104 degrees. The motel is only a 10 minute drive to Red Mtn, a 5 minute drive to Rossland or a 5 minute walk to the gas station where a shuttle does pick ups & drop offs. We will most definitely stay here again.

Date of stay: March 2015
Trip type: Travelled with friends
3  Thank WorldRover2306
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 8, 2015 via mobile

Rooms lovely and clean. Only a short 15 minute walk into town, or you can get a free bus. Owner very helpful and welcoming. Free coffee and handmade cookies in the morning. Beds super comfy. Really can not fault this place. Great value for money. Would definitely return :-)

Date of stay: March 2015
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Ellybelly5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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