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jennyhenderson2024
Scottish Highlands, United Kingdom

Lovely stay

5.0 of 5 bubblesReviewed Jun 8, 2024
We were in Rossland to visit with family. The team at the Prestige went out of their way to welcome us and ensure our stay was perfect. The central location on the main street, and the ensuite cafe, bar & restaurant were also excellent. Thanks to Jesse & his team!
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse Steele, General Manager at Prestige Mountain Resort Rossland, responded to this review
Responded Jun 12, 2024
Dear Jennyhenderson2024,

Thank you for taking the time to sharing your excellent review with us. We are so thrilled your stay was exceptional and will be sure to share your feedback with our entire staff. We look forward to welcoming you back again.

Best regards,

Jesse Steele
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (289)
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Traveller rating
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All reviews great hotel coffee shop the main street place to stay onsite restaurant centre of town covered parking rooms are clean ski hill bc canada deck
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3 - 8 of 289 reviews
Reviewed May 21, 2024

I have stayed in the Prestige in both Rossland and Cranbrook BC for the past 15 years. The hotels are exceptional for the price.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank James C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse Steele, General Manager at Prestige Mountain Resort Rossland, responded to this reviewResponded May 22, 2024

Dear James C,

Thank you for sharing your kind review with us. We appreciate your loyalty to Prestige Hotels and find value in your stay. We look forward to welcoming you back again.

Best regards,

Jesse Steele
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 1, 2024

Nice little place to stay, friendly staff, clean. No complaints except for the ancient coffee maker that could use upgrading.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tara R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse Steele, General Manager at Prestige Mountain Resort Rossland, responded to this reviewResponded May 13, 2024

Dear Tara,

Thank you for sharing your excellent review with us. We are happy to hear you found our hotel enjoyable. We are upgrading our in room coffee this year, stay tuned! We look forward to welcoming you back.

Best regards,

Jesse Steele
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 4, 2023 via mobile

Quiet room and comfortable bed in the mountain town of Rossland. Desk service was helpful at all hours. Checkin and out painless.

Facilities we used were good although some deficiencies in the sound system.

Our meeting server, Deb, was great. Efficient, quiet and thorough.

This place has the quality of the others in the chain.

Room tip: Get a third floor room at the end of the corridor. Try the restaurant and coffee shop too.
Date of stay: October 2023
Trip type: Travelled on business
Thank Glen E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse Steele, General Manager at Prestige Mountain Resort Rossland, responded to this reviewResponded November 6, 2023

Thank you for sharing your kind review with us. We are happy to hear you found the hotel comfortable and all staff helpful. We will be sure to share you feedback with our team and Deb. We look forward to welcoming you back again.
Best regards,

Jesse Steele
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 21, 2023

I have stayed a this property many times and find the staff to be very accommodating and pleasant and professional! Beds are super comfy and I always have a great sleep after a dip in the hot tub! Thank you to the front desk team for a great stay!!

Date of stay: September 2023
Trip type: Travelled with friends
Thank Gail H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse Steele, General Manager at Prestige Mountain Resort Rossland, responded to this reviewResponded September 22, 2023

Dear gaihC475RA,

Thank you for sharing your excellent review with us. We are flattered with your feedback and will be sure to share this with our entire team. We can't wait to welcome you back again!

Best regards,

Jesse Steele
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 22, 2023 via mobile

Good Location, friendly front desk staff. This is one of the better, reasonably priced hotels in the area. The rooms are clean with a nice mountain view. Hot Tub and Sauna in the lower level beside a workout room with a treadmill and free weights.

Room tip: There is covered parking at the back of the hotel - with Camera Surveillance
Date of stay: May 2023
Trip type: Travelled as a couple
Thank Gordtgr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jesse Steele, General Manager at Prestige Mountain Resort Rossland, responded to this reviewResponded May 23, 2023

Dear Gordtgr,

Thank you for taking the time to share your review with us. We are thrilled you found the hotel with mountain views clean and took advantage of our amenities. We look forward to welcoming you back again.

Best regards,

Jesse Steele
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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