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All reviews mackenzie beach first nations calm waters ocean view hot tub beautiful beach mini fridge the ground floor close to town long beach fantastic location off season bw balcony kitchenette pet beaches
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Reviewed May 5, 2011

I was here recently for a 2 night stay. I was staying for business so my review may not be in the viewpoint of the average tourist.

First off, I arrived at Tofino airport and got the shuttle to the hotel. The shuttle was $22.40 and is recommended over taking a taxi as the taxi will cost far more. On the main road before turning into Tin Wis, there's a "collection" of small stores almost right across the road. This includes a mini-supermarket.

Upon arriving, check-in was efficient. It's the off-season so it wasn't too busy. They took full payment immediately which I found surprising, as that's usually done at the end of the stay. Maybe people leave early and don't pay? It was around 1:30 pm when I arrived and was told my room wasn't ready so was given another room in the "annex" portion of the hotel.

Upon entering, it was evident the room was recently refurbished. The renovation was in good taste and the mattress was quite comfortable for sleeping. For a business traveller, I must admit the work table in the room was pretty small (-1) but the light had differing levels of brightness (+1). There was free wifi and the speed was quite decent. There was a mini-fridge in the room which I used to put bottles of water. The view from all the rooms are magnificent. They all look out onto the beachfront. I will also mention that my shampoo bottle wasn't replaced after the first night and had to call the following morning (when I found out) for one. It came promptly but it should have been replaced in the first place. (-1)

I did eat in the restaurant. I was here approximately 4 years ago and had a horrible experience - there was a "curly" hair in my dinner entree. Yuck! However, as I didn't have a rental car, I really had nowhere else to go unless I wanted to pay a $15 taxi fare to/from downtown. The quality and service overall was quite good (generally speaking). Prices were reasonable for the food received. However, when I had breakfast on my day of check-out, I had a different server than before and the service was slow. Very slow.

Would I stay here again? Probably as it's one of the best values in Tofino. However, I'd probably also want to try other hotels next time. Overall, I'd give this hotel 3.5/5 stars.

Tip:
1) If you can, rent a car or else you'll be stuck at the hotel.
2) Ask for a room on the top floor as you'll definitely hear noises above you. I was forced awake by the people above me taking showers.
3) For dinner, check out Sobo in the downtown area.

Note to management:
Consider getting a speakerphone for rooms. I had to call in for a meeting and had to use my BB as I needed the hands-free. It meant a loss of revenue for you.

Date of stay: May 2011
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank Braindrain
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TinWisManagement, Manager at Best Western Plus Tin Wis Resort, responded to this reviewResponded May 9, 2011

Dear Guest,
Thank you for taking the time to share your thorough experience and helpful tips to other traveller's.
I am delighted to see that you enjoyed your stay with us. Please note that for your next business trip out to Tofino, we have a room type called the King Studio, which will offer a full desk and ergonomic chair with ample lighting for you, but I hope your next trip to Tofino is for leisure and relaxation.
We will be sure to keep in mind the suggestion of a speaker phone when replacing our telephone system again in the future.
Your recommendations for other traveller's are excellent!
Once again, thank you for taking the time to provide your feedback and we hope that we will have the opportunity again in the near future to welcome you back.
Warmest Regards,

Jenny Touchie
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2011

Great Location
Access to the Beach
Every room has a view (with a balcony)
Rooms are clean and fresh
Free Parking
This was our first visit to Tofino and we will go back to this place next time when we visit
Good hotel for the price - the other hotels with ocean front views & access to the beach were much more expensive
I woud have given it a 5 star but they deducting 1 star since breakfast was not included

Date of stay: March 2011
  • Trip type: Travelled with family
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    • Sleep Quality
    • Rooms
    • Cleanliness
1  Thank traveltweet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TinWisManagement, General Manager at Best Western Plus Tin Wis Resort, responded to this reviewResponded April 12, 2011

Dear Guest,
Thank you for your review of our establishment. We are pleased to hear that you enjoyed your stay with us and that we will have the opportunity to welcome you back to our establishment on your next visit to Tofino.
And thank you for sharing your lovely photos from your stay! They are gorgeous and really reflect the ambiance of our property very nicely.
We look forward to your next visit with us!
-Jenny T.
General Manager

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Reviewed February 7, 2011

Stayed at this property this past weekend, and was pleasantly surprised at the quality of the rooms for a Best Western! Room we had, included a kitchenette and fantastic view of Mackenzie Beach. Since it was 3 girls, both the rooms and (more importantly) the bathroom were of good size. The only thing I would have changed? Bigger wine glasses :)

The only negative was that we could hear the people in the room next door if we didn't have any background noise ourselves coming through the connecting door.

Date of stay: February 2011
  • Trip type: Travelled with friends
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    • Rooms
    • Cleanliness
    • Service
Thank PilotwifeYYZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TinWisManagement, General Manager at Best Western Plus Tin Wis Resort, responded to this reviewResponded February 17, 2011

Dear Guest,
Thank you for sharing your wonderful remarks regarding our property. We are thrilled to hear that you and your friends enjoyed your stay with us.
We certainly understand that all of our guests may not be quiet as mice, and we certainly apologize that you heard the guest next to you. We hope that the background noise to drown them out was the sound of the waves on the beach just outside your room.
Again, thank you for your kind remarks and we hope that you will visit us again soon and we have the opportunity to welcome you back as a repeat guest!

Warmest Regards,
Jenny Touchie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 27, 2010

This was the first Resort my Fiance and I stayed on the Pacific Rim and we stayed in the Executive Suite overlooking the beautiful beach. The Suite had all the fixens of a Romantic Getaway. With a full and open kitchenette and spacious living room coupled with an exceptional bedroom with a gorgeous jetted tub right beside the bed! The unobstructed view from the balcony was to die for allowing us a beautiful sunrise breakfast and an exquisite sunset that set the perfect tone for a fun and relaxing evening. The beach walks were quiet and reflective. The staff were awesome and a special thanks to Debbie Thomas who was the Asst. Front Office Manager who was delightful from start to finish of our weekend getaway. Two Big Thumbs up folks! Keep up the Great Work :)
~ Jay "The Funologist"

Date of stay: November 2009
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank TheFunologist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TinWisManagement, Manager at Best Western Plus Tin Wis Resort, responded to this reviewResponded October 30, 2010

Dear Guest,

Thank you very much for your review of our property. We are thrilled that you enjoyed your stay with us and that you enjoyed it so much you felt you needed to share your thoughts with other travellers.
We appreciate the time you put into posting your review and we sincerely hope that you and your fiance will come back and visit us again soon...perhaps even on your honeymoon. Congratulations and again, thank you for your kind compliments.

Warmest Regards,
Jenny Touchie
Operations Manager

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Reviewed October 13, 2010

We really enjoyed the location on the beach. We found the hotel a little run down. The carpets really needed a cleaning. It was O.K. for the rate we paid for the area. Nothing extra nice about the room very average. The location was great.

Date of stay: August 2010
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nik18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TinWisManagement, Manager at Best Western Plus Tin Wis Resort, responded to this reviewResponded October 30, 2010

Dear Guest,

Thank you for your honest review. You will be happy to know that we are in the process of complete refurbishment of the entire resort and all 85 guest rooms. All rooms will be 'brand new' come January 2011.
Even better, our rates will not be increasing (we may even decrease them) so on your next visit with us, you can expect a brand new experience at the Tin Wis Resort.
We are excited for the project to be completed so our valued return guests, such as yourself, can see the beautiful new decor of the guest rooms.
We look forward to welcoming you back again in the near future.

Warmest Regards,
Jenny Touchie
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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