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Erin

Above and beyond at Long Beach Resort

5.0 of 5 bubblesReviewed Apr 14, 2022
We hosted our management offsite at Long Beach Lodge Resort and had an incredible time.

It was a somewhat last minute plan and Maxeen was so quick to respond, making the entire process seamless on short notice.

When we arrived, everything was again quite seamless. From the cabins, to the food, to the attentive staff, we always felt that our expectations were being exceeded. Maxeen was sure to check in on us when she heard the projector turn on, surf instructors took extra care to make sure we all felt comfortable in the water, the kitchen staff made sure to meet all of our dietary restrictions, and the chef wrapped up our leftover sandwiches for a hike the following day.

Overall, the entire team went above and beyond the entire week to make this offsite one to remember! Thanks Long Beach team :)
Date of stay: April 2022
Trip type: Travelled on business
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Tim Hackett, Owner at Long Beach Lodge Resort, responded to this review
Responded Apr 16, 2022
I am delighted that your management offsite retreat was a big success. Thank you for picking our resort. I have complete confidence in Maxeen as she always does her very best for her guests, exceeding their expectations and making it look easy! Great that you went surfing and enjoyed our restaurant and food. We would love to welcome you back again, perhaps again with your team.
Best wishes,

Tim Hackett
Owner
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 13, 2022

The staff was supper friendly, from the checkin folks to the people that clean the rooms. Customer service was 5 star. We stayed in one of the ocean view suites and there are a few modifications I would suggest if you do any updates on the property. The shower is a bit tiny for a higher end hotel. I would make it a little larger and add a rain shower head and wand. I would also add a microwave to the tv/fridge area. Lastly, I would put a real thermostat on the gas fireplace. It has a funky rocker swtich to turn on /off. when we thought we had turned the fire off before going to bed it would magically turn back on in the middle of the night as the room got colder.

Date of stay: April 2022
    • Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Hackett, Owner at Long Beach Lodge Resort, responded to this reviewResponded April 13, 2022

Thank you for taking the time to review your visit. I believe that it is our staff that makes the lodge what it has become. We have replaced all the showers with large square showers, however, there was one that could not be replaced due to a drain issue, I think unfortunately you may have been in that room. If the rocker switch is turned completely down, the fireplace will not turn back on. We are happy to supply a microwave if requested. We would love to welcome you back again.
Best wishes,

Tim Hackett
Owner

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Reviewed April 13, 2022

Possibly a strange title but that is what first comes to mind. We have stayed at various other properties in Tofino and Long Beach Lodge, by far, is our favourite. The setting, accommodation, and staff are all top notch however pretension belongs elsewhere. We are building a home in Tofino and frequent LBL throughout the year. Every visit brings a new welcome experience.

Date of stay: April 2022
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Review collected in partnership with this hotel
Thank Marilou A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Hackett, Owner at Long Beach Lodge Resort, responded to this reviewResponded April 13, 2022

Thank you for your 5-star review, it is greatly appreciated. It is comments like yours that make all our efforts seem so worthwhile. I am delighted to hear that you are building a home in Tofino, welcome!
Best wishes,

Tim Hackett
Owner

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Reviewed April 12, 2022

My wife and I had always wanted to holiday in style in Tofino. The Long Beach Lodge Resort was above our expectations. The service by everyone was second to none, the room was fabulous and right next to Cox Bay. Compliments to the head chef and dining room staff as we had several meals in the Great Room and all were delicious. We definitely recommend Long Beach Lodge Resort to anyone and will be back in the future.

Date of stay: April 2022
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Review collected in partnership with this hotel
Thank Jim S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Hackett, Owner at Long Beach Lodge Resort, responded to this reviewResponded April 12, 2022

Hi Jim, I am really pleased that you and your wife came to Tofino to stay at our resort. Our goal is to try to always exceed our guest's expectations. Our friendly and helpful staff is what makes the lodge so special. Our chef, his crew, and our dining room staff will be so appreciative of your recognition, thank you. We would love to welcome you both again for another visit.
Best wishes,

Tim Hackett
Owner

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Reviewed April 11, 2022

This is a wonderful resort with all the expected amenities and many extras. The staff go over and above to make you feel special. The food is superb. We recommend splurging on the "crab and seafood platter" - you'll be glad you did! We forgot something in our room and were pleased that they were kind enough to mail it back to our home. Highly recommended for a top notch getaway!

Date of stay: April 2022
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Review collected in partnership with this hotel
1  Thank Judy L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Hackett, Owner at Long Beach Lodge Resort, responded to this reviewResponded April 12, 2022

Hi Judy,

Thank you for your 5-star review and recommendation it is most appreciated! I am delighted that you had a wonderful visit. Thank you also for your kind recognition of our staff, they are what makes our resort what it is today. We would love to welcome you back, anytime you wish to visit us again.
Best wishes,

Tim Hackett
Owner

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Reviewed April 11, 2022

Can't beat the location, and the service was truly above and beyond :-)

Each cabin has a hot tub, but there is also a "hot pool" and sauna by the surf club, which I really recommend checking out. You can grab a surf board from the surf club and run right out onto the beach.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
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    • Rooms
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Review collected in partnership with this hotel
Thank paulP6682AG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Hackett, Owner at Long Beach Lodge Resort, responded to this reviewResponded May 10, 2023

Thank you, I am really pleased that you enjoyed your visit, the Surf Club is great for guests anxious to get into the water!
Best wishes,

Tim

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