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Reviews (4,285)
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3,747
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All reviewsl hermitagebedroom signature suiteelectric fireplacefull kitchennespresso machinedowntown vancouverwasher dryerwonderful staysteam roomwonderful hotelhot tublounge arealarge bathroomstanley parkvalet parkingloved this hotelwould highly recommend this hotel
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Reviewed March 8, 2017

Beautiful hotel! I had a 'petite suite' with a generously-sized sleeping area and huge bathroom (separate WC, tub and shower). The service was impeccably professional, warm and friendly. There are residential units in the building that share common amenities with the hotel; the staff took care of both guests and residents so seamlessly I wasn't left feeling like a 'less than' compared to the full-time residents. I ordered just one enjoyable room-service breakfast during my stay; portions were generous, well-priced and my order arrived promptly. My one relatively minor issue is the size of the fitness center, which I had expected would be much larger. The cardio equipment was in good working order, but there are just a few weight machines and a rack of dumb-bells. It was fine by typical hotel standards, I had just expected more. I would not hesitate to recommend this hotel for business or leisure.

  • Stayed: March 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank brokerchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded March 13, 2017

Dear brockerchick,

The team joins me in thanking you for the wonderful words of praise you took the time to post on Trip Advisor further your stay with us at L’Hermitage Hotel Vancouver. We do hope to see you soon once again in your new Home away from Home.

Kind regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 8, 2017

From start to finish, I was so impressed with L'hermitage! The personal interest the staff takes in ensuring each guest is well taken care of, was evident from booking to checking out. They went out of their way to accommodate our needs with a genuine desire to make our visit great. The suite we had was everything we could have wanted. A special thank you to Mike for his caring helpfulness and professionalism.

Stayed: March 2017, travelled on business
Review collected in partnership with this hotel
1  Thank parma758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded March 9, 2017

Dear parma758,

Thank you so much for taking the time to post your experience on Trip Advisor regarding your recent trip to Vancouver

I am absolutely thrilled you found the quality of service at L'Hermitage Hotel Vancouver to be extensive, and at the drop of a hat your every wish was accommodated. I am delighted you felt the staff and especially Mike, to be both caring and service oriented. We are very fortunate to have such a passionate team full of friendly and helpful staff members.

Until we have to pleasure of a return visit, I wish you an warm and enjoyable end of winter.

Kind Regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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Reviewed March 7, 2017

Located on a quiet "side street" in downtown Vancouver, L'Hermitage deserves the #1 TA ranking with its friendly, helpful staff and outstanding accommodations. Believe the favorable comments because the hotel lives up to its reviews.

We had a one bedroom signature suite that was roomy, nicely appointed and with kitchen facilities and laundry. It was perfect for 2 people, particularly once we asked for feather pillows.

The lap pool was ideal for exercise and the hot tub perfect on a snowy morning.

L'Hermitage is a 2 1/2 block walk from the Sky Train City Centre station-a fast, inexpensive and convenient way to and from the airport. Within walking distance to many restaurants and attractions, this is the hotel to choose.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
4  Thank h2onab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded March 8, 2017

Dear h2onab,

Thank you for taking the time to share your review and for staying with us on your recent visit to Vancouver. I am glad that you enjoyed our convenient location and that all the hotel facilities met your expectations.

We look forward to your next stay when your travel brings you back to Vancouver.

King regards,,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 7, 2017

From the moment you pull up to the hotel you are treated like royalty. I felt very pampered all weekend. The breakfast bar was good, room service was also great! The room was huge and we had a patio which was a bonus because I do not like being unable to have fresh air. The staff are attentive and Melissa at the front desk was outstanding! The location of the hotel is perfect! Just a few minutes walk to everything! We will definitely be returning!

Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank Trista W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded March 8, 2017

Dear Trista W,

Thank you very much for staying with us and for sharing your experience with the Trip Advisor community.

I am delighted to see you had an amazing time with us. Your positive feedback about our dedicated team is very much appreciated and will be shared with Melissa and he rest of the team.

We hope that should your travels bring you back to the city, you will allow us the opportunity to welcome you back to L’Hermitage Hotel Vancouver.

Jean-Michel Tanguy
General Manager
L’Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 6, 2017 via mobile

Looking for something beyond a hotel, check this place out. Wonderful staff. Attention to detail. Walking distance to top attractions and ferries. Check out Stanley Park, aquarium and Granville island

Stayed: February 2017, travelled on business
2  Thank MCycle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded March 8, 2017

Dear MCycle,

Thank you for staying with us on your recent visit to beautiful Vancouver.

It is always a pleasure to hear some positive feedbacks and words of encouragement from our guests. We all look forward to welcoming you back to the property in the near future.

Kind regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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