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“Wonderful stay once again!”
Review of L'Hermitage Hotel

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L'Hermitage Hotel
Ranked #1 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed 12 March 2017

This really is an amazing hotel! From the moment the staff greeted us, we felt warmly welcomed. After our event, our room was ready for us with the fireplace glowing and chocolates on the pillow. The room was very spacious and well appointed, and the bed was supremely comfortable. Breakfast was absolutely lovely, beautifully presented and delicious! We have been to many beautiful hotels across North America and Europe, and L'Hermitage is among the very best! There are numerous beautiful hotels in Vancouver, but I would venture to rate this hotel right at the top.

Room Tip: Every room we have had has been beautiful and very quiet. We always get a good night's sleep at...
  • Stayed: March 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 13 March 2017

Dear Margaret D,

Thank you for posting such kind words about L'Hermitage Hotel Vancouver on Trip Advisor.

I am delighted our friendly team was attentive and helpful throughout your entire stay, making it “the perfect experience” during your stay with us. It is always greatly appreciated when our guests mention the product and the service we offer. Thank you for your recommendations and patronage.

Please know that we are looking forward to welcoming you back on a return visit.

Kind regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
Jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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382 - 388 of 3,879 reviews

Reviewed 11 March 2017

I absolutely feel at home when I get to L'Hermitage! Great location in downtown Vancouver; the rooms are cozy with great coffee in the room (Nescafe). A nice little retreat area on the 5th floor for a glass of wine and a desert, or just to hang out in and meet co-workers. Breakfast is a difficult decision ... right next door is a great breakfast spot (I believe ranked #1 in Vancouver) but the breakfast buffet at L'Hermitage is top notch. The best eggs you will ever come across!

Stayed: March 2017, travelled on business
Review collected in partnership with this hotel
1  Thank PXG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 15 March 2017

Dear PXG,

The team joins me in thanking you for the wonderful words of praise you took the time to post on Trip Advisor and for choosing to make L'Hermitage Hotel Vancouver your ‘home-away-from-home’ during your visit to Vancouver.

We understand that every detail - no matter how small - is important and essential to your time with us. I Couldn’t not be happier that we made you feel at home and delivered what we are now calling “L’Hermitage touch”.

Again thank you for the wonderful review.

Until we have the pleasure of seeing you on a return visit, I wish you my very best.

Kind regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2017

Beyond the exceptional room the staff was simply phenomenal. Everyone we encountered was engaging, helpful, and genuine....truly 5 star service. Great location! We stayed in a one bedroom with den suite and it exceeded all expectations. Plenty of space for our family - 2 bathrooms and the den was actually a very small bedroom with a small bed (which worked out well for us). The breakfast buffet was one of the best that we have had - simple, but delicious. We will definitely be back!

  • Stayed: March 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank HHI_Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 13 March 2017

Dear HHI_Mike,

Thank you so much for your wonderful feedback further to your stay at L'Hermitage Hotel Vancouver.

I was delighted to read your comment about the breakfast, the attentive service as well as the condition of the hotel in general. I have proudly shared your wonderful comments with the entire staff as it is a great reward for all of us.

We are all looking forward to the pleasure of welcoming you back to the hotel very soon!

Sincerely,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2017

Excellent stay, great large room at good value with clean sheets daily and fantastic staff. only pain was the lift key was unreliable but that is being picky. would recommend this hotel to anyone visiting

Stayed: March 2017
2  Thank RoyVida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 13 March 2017

Dear RoyVida,

Thank you for taking the time to post your experience on Trip Advisor.

I am pleased your stay exceeded your expectations and that our dedicated team managed to provide you with an extraordinaire experience. I do apologize if you had a few challenges with accessing the elevators with your key. Thank you for you kind words and your recommendations.

We hope to have you back soon on a return visit to L'Hermitage Hotel Vancouver.

Kind regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2017

Great suite; Art Deco theme well done.; Staff very helpful. Would recommend for all travelers - close to heart of the city. Security attended to. Lounge and Room service quality very high. Was a tremendous overnight stay.

Stayed: March 2017, travelled as a couple
Review collected in partnership with this hotel
2  Thank rwl2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 13 March 2017


Dear rwl2017,

I would like to take this opportunity to thank you for choosing L’Hermitage Hotel Vancouver on your last trip and to let you know how much we appreciated your business.

I am delighted to learn that your stay at L’Hermitage Hotel Vancouver has exceeded your expectations and I thank you for having shared your experience on Trip Advisor.

We all hope to have the pleasure of welcoming again very soon.

Kind Regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2017

Had a great stay at L'Hermitage. The staff was super friendly and helpful. The rooms were nicely furnished. Loved the hot tub and buffet breakfast. Got a great deal with breakfast and parking included. There is a bit of road noise, but nothing out of the ordinary for a downtown hotel. Would definitely stay again. Hoping to make this an annual trip.

Stayed: February 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank amseattle2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 13 March 2017

Dear amseattle2017,

Thank you so very much for sharing your experience at L'Hermitage Hotel and all the nice comments regarding the property. It is always a pleasure to hear positive feedback and words of encouragement from our guests.

Your kind words about the hotel, our buffet breakfast and "super friendly" team did not go unnoticed.

We look forward to welcoming you back to L’Hermitage Hotel Vancouver on your next annual trip back to our beautiful city!

Sincerely,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2017

Stayed here for a couple of days and had consistently fantastic service. The staff were excellent and were very guest-focused. Location was close enough to everything to easily walk everywhere, and far enough away not to feel like you were living right in the middle of the city. Great place

Stayed: February 2017
Thank Fungy83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 13 March 2017

Dear Fungy83,

Thank you for taking the time to review your recent stay at L’Hermitage Hotel Vancouver.

We greatly appreciate your positive comments regarding your experience with us. It was a pleasure to read that enjoyed the location and the service we provide in general.

Thank you again for your review, we hope to have the pleasure of welcoming you back soon.

Kind regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about L'Hermitage Hotel

Address: 788 Richards Street, Vancouver, British Columbia V6B 0C7, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Vancouver
#1 Luxury Hotel in Vancouver
#2 Romantic Hotel in Vancouver
#3 Business Hotel in Vancouver
Price Range: $240 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Hermitage Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
Located on the corner of Richards and Robson Street in the very heart of Vancouver's hottest shopping and entertainment district and only blocks from its' financial centre, L'Hermitage Hotel Vancouver is a 60-room, luxury, boutique property that graced the Vancouver hotel scene in June of 2008. Exclusively located on the 5th, 6th and 7th floors, L'Hermitage offers Studio-style rooms; One-bedroom Suites; Solarium-style rooms as well as One and Two-Bedroom 'homes' complete with a fully-equipped kitchen featuring Bosch and Sub-Zero appliances. Unique architecture within a West Coast setting, vogue interior design and thoughtful amenities makes L'Hermitage Hotel Vancouver the essence of the ultimate cosmopolitan getaway. When selecting your hotel for your next Vancouver business or leisure trip, please consider making your reservation with L'Hermitage Hotel Vancouver. ... more   less 
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Also Known As:
l Hermitage Hotel Vancouver

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