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All reviews l hermitage bedroom signature suite electric fireplace full kitchen nespresso machine downtown vancouver washer dryer steam room wonderful hotel hot tub lounge area large bathroom stanley park valet parking loved this hotel would highly recommend this hotel turn down service
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Reviewed 4 weeks ago via mobile

We were visiting Vancouver for the first time to see Fleetwood Mac at Rogers Arena. What a great city and wonderfully centrally located . The staff is attentive, friendly, and helpful. The hotel room was a great size with a fridge and a great, large bathroom. Would highly recommend!!

Date of stay: November 2018
Trip type: Travelled as a couple
Thank davidfG5000JK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

The staff was very friendly and stay very comfortable.
Centrally located - many restaurants nearby - walkable. Mall and theatre nearby - walkable. Safe.
The bed was very comfortable. Nice wide balcony for a good break.
Will definitely stay again.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank SumitD14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 4 weeks ago

Dear ann1cole,

I wish to thank you for choosing L’Hermitage Hotel on your last trip and for taking the time to share your review with the Trip Advisor community.

I was absolutely thrilled you find the staff to be friendly and the hotel welcoming. Guests often comment on the convenient location, so I could not be more pleased that it suited your itinerary with easy strolls to shops and sights. Thank you again for all for the compliments and your review.

Until we have the pleasure of seeing you on a return visit, I wish you my very best.

Kind regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We just finished our fourth stay here and, as usual, were not disappointed. The rooms and amenities are beautiful (you should definitely visit L’Orangerie for the European breakfast buffet at least once!), but it’s the quality of their staff that sets them apart. L’hermitage somehow manages to consistently find the most incredible, genuine, friendly team members at every service level - from the check-in team to valet to the housekeeping staff. They go above and beyond to make your stay great. We’ve been upgraded to corner suites 3 of our 4 stays (without asking for an upgrade) and are often greeted in our room with a box of chocolates and personalized note welcoming us back. The quality of the accommodations matches that of the big-name hotels downtown, but the relative room rates and service puts l’Hermitage far above the rest.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank swnickel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 4 weeks ago

Dear swnickel,

Thanks for sharing your feedback on Trip Advisor and for your commitment to our modest property. We're all so pleased to hear that you had once again a nice time with us and that everything was to still to your liking. We're always thrilled to hear from our guests, especially when they give us the pleasure of coming back and to honor us with their business Thank you again for providing your feedback and for choosing L'Hermitage Hotel Vancouver for the fourth time. We hope to welcome you back very soon.

Kind regards,
Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 11, 2018

We had one night to stay in Vancouver and we are so happy we chose L'Hermitage. One staff member spent a considerable amount of time with us to help us with an itinerary. When he learned that we were newly married (even though this wasn't our honeymoon), we were upgraded to a corner room, and chocolates were sent later that evening. We loved our stay!

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Zack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 4 weeks ago

Dear Zack M,

Thank you for taking the time to share your thoughts about your experience at L'Hermitage Hotel Vancouver. I am delighted to read that you truly enjoyed your Vancouver stay and that our team took wonderful care of you.

We hope we have made your visit a memorable one.

It will be our pleasure to welcome you back in the near future.

Kind regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 11, 2018

Great location between Robson St shopping area and trendy Yaletown. Easy to walk around. Hotel is part of a condo/apartment building. Great service, lovely large lounge to relax in on the 5th floor where you can eat breakfast, have a glass of wine, or read a book by a fireplace. Room had a sitting room and bedroom with outdoor patio...huge amount of space. Bed and bathroom were beautiful. Carpet was a little dated.
Having stayed in quite a few hotels in Vancouver when we visit, I would definitely stay here again.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank chirish89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JM-Tanguy, General Manager at L'Hermitage Hotel, responded to this reviewResponded 4 weeks ago

Dear chirish89,

Thank you for your great review and for sharing it with the Trip Advisor community. I am thrilled to read you had such a positive experience with us at L'Hermitage.

We look forward to welcoming you back for another visit, soon!

Regards,

Jean-Michel Tanguy
General Manager
L'Hermitage Hotel Vancouver
jmtanguy@lhermitagevancouver.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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