We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 12:00 a.m. - 11:59 p.m.
Review Highlights
Vancouver to Seattle private bus.

We had an amazing experience with Benz tour. Johnson picked us up on time as prearranged... read more

Reviewed 4 weeks ago
Olga B
Vancouver to Whistler

John from Benz Tours was amazing in taking us around in Vancouver to Sea-Sky Highway Gondola to... read more

Reviewed August 5, 2024
Wander24392399619
Read all 108 reviews
  
Reviews (108)
Filter reviews
108 results
Traveller rating
53
6
3
2
44
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
53
6
3
2
44
Show reviews that mention
All reviews lynn valley suspension bridge friendly driver horseshoe bay vancouver city whistler yvr
Selected filters
Filter
Updating list...
97 - 102 of 108 reviews
Reviewed May 6, 2017 via mobile

Johnson was my driver and was at the pick up point 10mins early just like myself so we got away well on time. I was lucky and was the only one booked on that day from Whistler to YVR. The trip was catered entirely to me and as we were making good time even stopped at a couple of places to admire the view on what was a beautiful day.
They offer unbelievable flexibility too!

Date of experience: May 2017
1  Thank 348matthewa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 5, 2017

We were picked up on time. Our driver was passionate about this area. He went out of his way to make our tour a memorable experience.

Date of experience: May 2017
1  Thank pejomo2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 2, 2017

I use Benz tours very often and they are awesome i get messages if delays and they rectify any issues. It s sea to sky highway one of the most dangerous highways and challenging route.Two of their drivers stand out John and Mark. Mark drove me in a blizzard safely home. John always on time and very friendly. He truly cares about his passengers.

Date of experience: April 2017
1  Thank Hani M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 24, 2017 via mobile

I sent a message to ask for their office address and to have a little bit of information about them since I live in Whistler and I have never seen any car with their logo and I received no answer. I'm pretty sure they are a scam! They also call themselves Whistler Vans

Date of experience: April 2017
4  Thank Elisa G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 20, 2017 via mobile

*Do not make the same mistake we did*
Avoid this company at all costs!!!
Our first time to Vancouver to go Skiing at Whistler :

We booked our shuttle service online at Whistlervan.com / Benz tours it prompts you to book by pick up area. We selected Downtown Vancouver which gives you a drop down list of hotels to choose from.
Since we went into Downtown Vancouver to buy a GoPro for our Ski trip we decided to walk around and have lunch near The Burrard Hotel. So we selected pick up at The Burrard Hotel. We were there at the pick up at about 4:15 and it was scheduled for 4:40pm. My husband called to confirm our pick up location and time. He was told everything was as expected however another clients flight was late so our pick up would be closer to 5pm.
5pm came and went, I was getting anxious and impatient from waiting, especially since we couldn't get through the telephone to anyone at the company. We didn't know what was going on. I began looking up rental car companies in case they didn't show. At 6:15pm my husband received a phone call explaining that we needed to go to Burrard station by the Hyatt Regency that the shuttle was there now. We walked about 9 blocks with our 55lb suitcase full of ski gear and clothes as well as carry on bags to the shuttle. I was especially upset by the drivers demeanor towards us. My husband told the driver how disappointed and unprofessional they had behaved. The driver was argumentative from the start pulling his cellphone out and telling us to look at his schedule. That he was never scheduled to pick us up at The Burrard Hotel. After seeing that we were receiving absolutely no apologies or customer service my husband cursed under his breath as he placed our suite case into the trunk of the shuttle. The driver at that point became quite belligerent with us both and began cursing at us and telling us we could go find another shuttle to get to Whistler and that it made no difference to him whether we used their shuttle service or not. I honestly was uneasy after that incident and would have rather walk and hike all the way to Whistler but being that I'm pregnant that would be a health risk. My husband and I had prepaid for our shuttle and wanted to get out to Whistler so we sucked it up and quietly boarded the shuttle. We made it in one piece after the jolting ride to the mountain. We will never use Benz tours or Whistler vans or any company linked or associated with them ever again and urge to avoid making the same mistake we made.

Date of experience: April 2017
2  Thank Cynthia M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews