We had an amazing experience with Benz tour. Johnson picked us up on time as prearranged... read more
We had an amazing experience with Benz tour. Johnson picked us up on time as prearranged... read more
John from Benz Tours was amazing in taking us around in Vancouver to Sea-Sky Highway Gondola to... read more
Bonjour-Hi!
We recently took the Benz 16 people private shuttle from YVR to Whistler and then from Whistler to YVR. We were 13 adults, all with ski and snowboard gears.
I must say that reading some of the terrible reviews here.., we really hesitated to book with them! But, I sent an email and received a very quick and positive reply from Johnson. Also, happy people rarely post back... so here I am, describing our positive experience!
- our flight was 1 hour ahead of scheduled. One text message and the bus showed up to the airport, with clear pickup location indications --> in 5 minutes <--!!
- we had plenty of space (we took the 16 passengers minibus). You could really be 16 people in it...
- the bus was in good condition...
- the drive was direct and quick... the group was dropped and picked at 2 specific locations in whistler
- the return was completely uneventful, we got to the airport with plenty of time to checkin (pickup up time of 07:30 in Whistler).
- communication is easy and quick thru whatsapp
- if you want a touristic description of the region, ask for Gary!
In summary, it all worked perfectly. My experience says that you can trust Benz Tours!
hope this helps, safe travels,
-jc
Overall transfer from Vancouver Cruise Terminal to Whistler was smooth after communicating with John a few times on whatsapp re meeting points etc. He included a drive to Stanly Park, Lynn Canyon suspension bridge, Salmon farm and listen to our other needs on our way to Whistler. He was on time, friendly with local knowledge.
Note: van is not the most modern and not a Mercedes, however was comfortable and we were happy to support a small family business. Thank you John for looking after our Family.
Thank you Mr John for explaining to us in details for our day tour to Whistler when
we booked with Benz Tours. Excellent in service & on time to collect us from our apartment in Vancouver city. His colleague , Mr Gary who took us to Whistler was an excellent guide. Well done guys!!
Johnson (John) picked up my wife and I up from Seattle Cruise Port and took us to our hotel in Vancouver. He kept us informed at all times via email and WhatsApp. He was there early and we had a great drive to our hotel. We stopped twice for comfort breaks. John was very friendly and knowledgeable of the area.
We decided to do an 8 our tour with him a few days later to see the best of Vancouver. $300 Canadian dollars got us the most amazing day. John took us to see:
Stanley Park
English Bay
Grenville Island
Lynn Valley suspension Bridge
The salmon hatchery
West Vancouver rich list houses (unreal!)
And Horseshoe Bay
He gave us plenty of free time at every stop and was there to take us to the next spot on time every time. I cannot rate his service highly enough. A truly 5 star service.
I am a travel professional with 30+ years experience.
I recently booked a transfer from Vancouver to Sun Peaks for my clients. Sadly the service was cancelled with no apology, explanation or notice the day before they arrived.
Even sadder still is that the money (nearly AUD1000) was never refunded.
I read interestedly about people calling this service a scam. I wouldn't say it's a scam but I would say it's an incredibly unreliable and unprofessional business with whom NO ONE should do business.
I read reviews before I book services 100% of the time, and in June last year this business had a much higher rating than 3/5. Clearly something has gone wrong since then.
So let this be a warning to other travel professionals and travellers alike - do not use this company.
We used the Whistler Van private charter for our group from YVR to Whistler and lucked out to get Gary , a lifelong Vancouverer, as our driver. He was an entertaining character who was almost like our own private tour of Vancouver and the sea-to-sky to Whistler during the 2 hr drive. Great service! Gary rocks!!