Lovely to deal with Jody at Vancouver Outdoor Adventures. We had booked an e-bike tour, which we were very much looking forward too. Unfortunately the weather didn’t play its part and the tour was cancelled at the last moment (as We and Jody were standing, dripping in the rain). Jody has given us a full refund despite her not being in charge of the weather and the whole time provided friendly and efficient service. If we are ever back in Vancouver we will book another tour