This hotel has just been totally renovated - actually still in progress. Stylish rooms and lovely friendly staff. It is right in downtown Vancouver and close to restaurants and the convention centre. We went back!More
- Free Wifi
- Free Parking
This hotel has just been totally renovated - actually still in progress. Stylish rooms and lovely friendly staff. It is right in downtown Vancouver and close to restaurants and the convention centre. We went back!MoreShow less
Hello Robin C,
Thank you for your kind words! We are so proud of our new property and colleagues! glad you enjoyed your stay and look forward to your return.
New, clean hotel with great location. Staff always willing to help out, all with good attitudes. Restaurant was not open yet but looking forward to it on our next stay. Rooms a little small but great bathroom compensated for it!
We very much appreciate your feedback regarding your stay at the our property. I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services.
What a beautiful hotel. The staff were beyond helpful and so courteous and knowledgeable about the city. They did an excellent job with the remodel. Great location for walking (Stanley Park) and restaurants. We would definitely stay here again. It had great features, like the "no service" button, a huge step up from the card on the door handle. Also, there was a message for us on the t.v. upon our arrival. It was so clean. Loved our stay!
Thank you very much for taking the time and sharing your positive experience in our Hotel. We are happy to hear that our services and location made your stay so memorable. We are looking forward to welcome you soon again. Thank you and warm regards.
The service was good overall. The staff very helpful, but the room was too small and did not really resemble the photos. The bathrooms were clean and well designed. The heating system might need a smarter interface. The martini bar is well equipped, but your best bet is to bring your own supplies.
Thank you for sharing your experience. We are sorry everything did not match your expectations. We have a wide variety rooms and we hope you come back to enjoy them in the near future.
Stayed with my wife after the Fleetwood Mac concert and we walked to and from the concert with a stop for dinner along the way. The location is great as we couldn't get a cab in Vancouver so this hotel was perfect to walk to everything. I had a conference in the morning at Terminal City club and that too was a short walk away
The staff were wonderful but the concierge was the best of all! The complimentary wine and cheese as well as breakfast were a very nice touch. The room was a bit tight and uninviting...but totally clean and quiet for sleeping.
Thank you for your comments on your stay. We are very please you were able to enjoy our amenities and have a good night sleep! We have many different room types, when you next are able to join us, please contact our reservations team at firstname.lastname@example.org and they will be able to accommodate your needs.